Susan Annunzio is a partner at Nextera, a leading global management consultancy firm. She is a recognized authority in the field of change man-agement and a sought-after adviser to senior corporate leaders around the world, as well as being the coauthor with Marcia B. Cherney of Communicoding. Annunzio also is assistant adjunct professor of management at the University of Chicago Graduate School of Business and is quoted frequently in leading business media, including The Wall Street Journal and Management Review. She lives in Chicago, Illinois, with her two children, Christopher and Angie Rose.