About this ebook
سلسلة من أربعة كتب قصص خيالية في مجال إدارة خدمات تكنولوجيا المعلومات، وهي تستخدم الأسلوب القصصي كوسيلة لتوصيل مباديء وممارسات مكتبة البنية التحتية لتكنولوجيا المعلومات (ITIL) في التطبيق الفعلي للقاريء.
A series of four Arabic translated ITSM Fiction books, that use story telling as a means of conveying ITIL practices and concepts in real application to readers.
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