A Google user
Leaves me feeling that people generally don't know much about why or how they do things, know little and care less about the other guy, but think they know more than they do about everything. The most apparently dangerous situations are actually safer - we're forced to pay attention. Compelling illustration of principle that a huge percentage of what goes on in our lives is actually out of our control, though we think it's not.
A Google user
This book provided the understanding of how we think and why we design traffic flow like we do. Opens your eyes and mind to understanding round abouts, bike lanes, GPS route impacts and much more. Written in a non textbook way to make it a fairly easy read with good flow.
A Google user
Fascinating. For a long time I've been amazed at how outraged we get over product and process safety, but how incredibly blase we are about the thousands killed in car accidents each year. Everyone who drives should read this, and usability practitioners are likely to find it especially interesting. There is, in truth, an overwhelming amount of information, but I can't think what parts should be cut. Recommended.