This is Smith’s vivid account of the rescue efforts by the fire and police departments and emergency medical teams as they rushed to face a disaster that would claim thousands of lives. Smith takes readers inside the minds and lives of the rescuers at Ground Zero as he shares stories about these heroic individuals and the effect their loss had on their families and their companies. “It is,” says Smith, “the real and living history of the worst day in America since Pearl Harbor.” Written with drama and urgency, Report from Ground Zero honors the men and women who—in America’s darkest hours—redefined our understanding of courage.
“I’m sorry,” the doctor said. “He is permanently and totally blind. There is nothing we can do for him.”
George and Sarah Hingson looked at each other, devastated. Their six-month-old son, Michael was a happy, strawberry blond baby boy, healthy and normal in every way except one. When the Hingsons switched on a light or made silly faces, Michael did not react. Ever. “My best suggestion is that you send him to a home for the blind,” the doctor continued. “He will never be able to do anything for himself.”
Forty-seven years later, a yellow Labrador retriever puppy was born in the whelping unit of Guide Dogs for the Blind in San Rafael, California. The puppy’s name was Roselle. On September 11, 2001, she saved Michael’s life. This is Roselle’s story too.
—From the Introduction
Every moment in Michael Hingson’s and Roselle’s lives seemed to lead up to this day. When one of four hijacked planes flew into the World Trade Center’s north tower on September 11, 2001, Michael Hingson, a district sales manager for a data protection and network security systems company, was sitting down for a meeting. His guide dog, Roselle, was at his feet. Paired for twenty-one months, man and dog spent that time forging a bond of trust, much like police partners who trust their lives to each other.
Michael couldn’t see a thing, but he could hear the sounds of shattering glass, falling debris, and terrified people flooding around him and Roselle. However, Roselle sat calmly beside him. In that moment, Michael chose to trust Roselle’s judgment and not to panic. They were a team.
Thunder Dog is a story that will forever change your spirit and your perspective. It illuminates Hingson’s lifelong determination to achieve parity in a sighted world and how the rare trust between a man and his guide dog can inspire an unshakable faith in each one of us.
Hailed upon its hardcover publication as an instant classic, the critically acclaimed New York Times bestseller 102 Minutes is now available in a revised edition timed to honor the tenth anniversary of the attacks of September 11, 2001.
At 8:46 a.m. that morning, fourteen thouosand people were inside the World Trade Center just starting their workdays, but over the next 102 minutes, each would become part of a drama for the ages. Of the millions of words written about this wrenching day, most were told from the outside looking in. New York Times reporters Jim Dwyer and Kevin Flynn draw on hundreds of interviews with rescuers and survivors, thousands of pages of oral histories, and countless phone, e-mail, and emergency radio transcripts to tell the story of September 11 from the inside looking out.
Dwyer and Flynn have woven an epic and unforgettable account of the struggle, determination, and grace of the ordinary men and women who made 102 minutes count as never before.
102 Minutes is a 2005 National Book Award Finalist for Nonfiction.
As a high-ranking officer of the FDNY, John Salka is an expert at both practicing and teaching high-stakes leadership. In First In, Last Out, he explains the department’s unique strategies and how they can be adopted by leaders in any field—as
he has taught them to organizations around the country. In a tough-talking, no-nonsense style, Salka uses real-world stories to convey leadership imperatives such as: first in, last out—your people need to see you taking the biggest risk, as the first one to
enter the danger zone and the last to leave
manage change—the fire you fought yesterday is not the one you’ll be fighting tomorrow
communicate aggressively—a working radio is worth more than 20,000 gallons of water
create an execution culture—focus your people on the flames, not the smoke
commit to reality—never allow the way you would like things to be to color how things are
develop your people—let them feel a little heat today or they’ll get burned tomorrow
Illustrated by harrowing real-life situations, the principles in First In, Last Out will help managers become more confident, coherent, and commanding.
On the web: http://www.firstinleadership.com
Within days after September 11, 2001, William Langewiesche had secured unique, unrestricted, round-the-clock access to the World Trade Center site. American Ground is a tour of this intense, ephemeral world and those who improvised the recovery effort day by day, and in the process reinvented themselves, discovering unknown strengths and weaknesses. In all of its aspects--emotionalism, impulsiveness, opportunism, territoriality, resourcefulness, and fundamental, cacophonous democracy--Langewiesche reveals the unbuilding to be uniquely American and oddly inspiring, a portrait of resilience and ingenuity in the face of disaster.