R A
- Flag inappropriate
- Show review history
I don't use Facebook or X, which is , apparently, the only means of communicating with this app! It is supposed to record 100 programs, but, only records 50! And spectrum arbitrarily decides to delete all your recorded programs from their end without notifying the customer! They've done it to me twice and they have no way to reverse their mistake! And you're no longer able to manage your DVRs from the app, so if you want to manage your DVR away from home, not possible! I'm done with spectrum!!
278 people found this review helpful
Charter/Spectrum
May 23, 2024
We're sorry to hear about this issue and would love to see how we can help. In addition to support on X and Facebook, we can also assist in our community https://community.spectrum.net/discussion/169024/troubleshooting-issues-with-the-spectrum-tv-app and over the phone at: 1-855-707-7328. Please contact us so we can assist further. ^HB
Wayne Morris
Why don't you fix the app instead of bombarding with upgrade ads the favorites will not stay engaged, the start up channel does not work, and app keeps asking if I am still watching every hour (yes I have my settings correct) shows that are on spectrum continually buffer and if watching a high profile sports they always pixilate buffer or just freezes up. Spectrum app is the worst app ever which goes well with spectrum service that never works either
26 people found this review helpful
Charter/Spectrum
June 8, 2024
We're sorry the app isn't performing as expected. We'd love to know more so we can improve your experience. For direct support, please reach us on Twitter (https://twitter.com/ask_spectrum) or Facebook (https://www.facebook.com/Spectrum/) or post on our Community at https://community.spectrum.net/categories/spectrum-app-feedback ^HB
Jane L
After connecting to Chromecast, the audio gets out of sync during commercial breaks. Constantly have to reselect the channel or reset the cast to fix it. Very annoying. Searching for sports to watch is also more difficult than necessary. They post every upcoming event and you have to scroll through the results to find the event actually happening live. They should list the live event at the top.
159 people found this review helpful
Charter/Spectrum
May 1, 2024
We're sorry to hear about this issue and would love to see how we can help. Please reach us on Twitter (https://twitter.com/ask_spectrum) or Facebook (https://www.facebook.com/Spectrum/) or post on our Community at https://community.spectrum.net/categories/spectrum-app-feedback ^HB