JL W
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I remain extremely dissatisfied with the current updates to this app. PLEASE, PLEASE, PLEASE bring back the old TV Guide feature. It was the best feature of the app. The app is now cumbersome, clunky, and virtually useless without it. Previous Comment 2: This app keeps getting suckier with each update. Previous Comment 1: "Watch on TV" option disappeared with latest update. Grrrr!
6 people found this review helpful
Charter/Spectrum
19 May 2024
Thank you for taking the time to share your experience and provide feedback. If you need direct support, want to ask a question or provide additional feedback, please contact us on Facebook (facebook.com/spectrum), Twitter (https://twitter.com/Ask_Spectrum) or visit our customer Community (https://community.spectrum.net). -STS
Jessie Ray
Constant issues on all my devices. Always freezing or completely crashing, audio will become delayed (especially when watching On Demand) , takes forever to load after changing channels, and constantly get the "can not connect to network" error message (internet is fine). The only way to get past these issues is to repeatedly restart the app.
52 people found this review helpful
Charter/Spectrum
7 May 2024
We're sorry to hear about any issues with the Spectrum TV app. For direct assistance, please contact us by private message on Facebook (m.me/Spectrum), Twitter (https://twitter.com/ask_spectrum). To ask a question or provide additional feedback, please visit https://community.spectrum.net/categories/troubleshooting-the-spectrum-tv-app ^RJR
Jane L
After connecting to Chromecast, the audio gets out of sync during commercial breaks. Constantly have to reselect the channel or reset the cast to fix it. Very annoying. Searching for sports to watch is also more difficult than necessary. They post every upcoming event and you have to scroll through the results to find the event actually happening live. They should list the live event at the top.
65 people found this review helpful
Charter/Spectrum
1 May 2024
We're sorry to hear about this issue and would love to see how we can help. Please reach us on Twitter (https://twitter.com/ask_spectrum) or Facebook (https://www.facebook.com/Spectrum/) or post on our Community at https://community.spectrum.net/categories/spectrum-app-feedback ^HB