Rakuten: Cash Back and Deals

3.4
73.9K reviews
10M+
Downloads
Content rating
Everyone
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About this app

Stack Cash Back on top of deals with the Rakuten app!

Become one of the 17 million users who use Rakuten to get Cash Back.

Use Rakuten to get Cash Back when you shop at 3,500 stores!

Here's how it works:
1. Choose a store to start shopping.
2. Earn Cash Back after you make a purchase.
3. Get paid via PayPal or check.
...and repeat!

Stack Cash Back with sales, coupons, free shipping, loyalty programs, and more! There's unlimited Cash Back every time you shop in the app.

Stay in the loop for the latest ways to earn & save with Rakuten:

Website: www.rakuten.com
Facebook: www.facebook.com/rakuten
Instagram: www.instagram.com/rakuten
Twitter: www.twitter.com/rakutenus
Pinterest: www.pinterest.com/rakuten
Updated on
Jan 19, 2026

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region and age. The developer provided this information and may update it over time.
This app may share these data types with third parties
Personal info, Financial info and 2 others
This app may collect these data types
Location, Personal info and 5 others
Data is encrypted in transit
You can request that data be deleted

Ratings and reviews

3.4
69.8K reviews
Christine Chang
14 December 2024
The app works or it doesn't. Rakuten in general is great, especially with the desktop add-on. The app only works correctly sometimes. I've reinstalled and cleared cache and it still only partly works. Sometimes I can't get into any profile/account info. Sometimes the biometrics don't work. Currently I can't see any history, it shows my last trip was 2023 (which is not true.)
237 people found this review helpful
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Rakuten Rewards
14 December 2024
Thank you for this feedback. The biometrics function is a feature of your phone. Once activated, our app may take advantage of it to verify your identity when accessing certain parts of our app. You can find a complete list of all Shopping Trips under the My Account (the person icon) section. For more help, email us at socialhelp@rakuten.com.
Khrissyl Ongchangco
17 January 2026
It used to be good. I've been using it since Ebates time. It used to have more stores that you can get cash back from. Now it seems they're slowly dwindling down to just high end or more expensive stores. The usual ones I go to are no longer available in their app. Half the stuff that's left that I still shop at don't work through their app. If I click on them, it gives me an error & doesn't take me to the website. So I had to go to the actual website then claim my rebates.
Did you find this helpful?
Rakuten Rewards
17 January 2026
We're sorry you have experienced this issue with our app. We typically see issues like this when our Members have any ad or Internet traffic features or services active on their device or through their Data or WiFi connection. We recommend turning off any VPNs while using our services. Reach out to our team at socialhelp@rakuten.com for more help.
Haley
13 December 2025
Great idea, terrible execution. Possibly deceptive trade practices. I'll add to the chorus that even purchasing through the app often doesn't give any cash back, and I need to say I'm missing cash back for obviously eligible purchases. I hope regulators look into this behavior. Rakuten is collecting a lot of our data in return for cash back, but they're not holding up their end. They're also motivating people to make purchases for cash back, then don't give it to you
16 people found this review helpful
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Rakuten Rewards
16 December 2025
We're sorry you have had this experience with us. Each one of our partnered stores has its own Cash Back Terms that may exclude certain items, departments, or other things from earning Cash Back. We always want our Members to earn Cash Back on their eligible purchases! Please email our team at socialhelp@rakuten.com for more help.

What's new

We did some various bug fixes & improvements - enjoy the smoother experience!