ATM Milano Official App

2.6
10.1K reviews
1M+
Downloads
Content rating
Everyone
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About this app

ATM Milano Official App is the official app of Azienda Trasporti Milanesi, designed to help you move easily around Milan and its surroundings using public transport.

The app is changing. New design, renewed user experience, and many new features. Discover them in detail.

Say goodbye to your card: the subscription is now digital. Travel with your phone.
• Transfer your subscription to the app or directly purchase a digital subscription and travel with your phone.
The home page is now geolocated.
• Explore the map to find nearby stops and check real-time waiting times.
• Customize the map to easily find points of interest like Parking, ATM Points, and BikeMi stations.
• Calculate the best route to reach your destination.
• Quickly access your favorite addresses, stops, Bikemi stations, and parking spots.
Information, alerts, and news on the home page.
• Receive real-time notifications about unexpected line detours.
• Get alerts about upcoming scheduled changes.
• Discover initiatives and news in a new section on the home page.
New mobility info menu.
• Here you’ll find all the details for getting around using public transport: routes, lines, stops, changes related to construction work, and other scheduled events.
New Services menu.
Book Neighborhood Radiobus services.
• Schedule an appointment at an ATM Point.
• Access useful information about public transport subscriptions, parking payments, parking near subway stations, and access to Area B and Area C.
Purchasing becomes faster.
• On the new app, you can save the credit card you usually use to buy tickets or renew subscriptions.
• Purchase tickets for all fares, including daily, three-day, carnet, and tickets for the Z301 Milan - Bergamo line by Nord Est Trasporti.
• Renew your subscription on a physical card or directly purchase a digital subscription.
App support.
• Manage your information and personal data from the profile menu.
• Contact our assistance center if you have issues using the app.

Read the Personal Data Protection Notice on the ATM website.
(https://www.atm.it/it/pagine/privacypolicy.aspx)
Updated on
Jul 15, 2025

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
This app may share these data types with third parties
App activity and App info and performance
This app may collect these data types
Personal info, Financial info and 3 others
Data is encrypted in transit
You can request that data be deleted

Ratings and reviews

2.6
9.8K reviews
Dominic Lo
September 3, 2025
Good for buying tickets. Using tickets rely on QR codes instead of contactless payments, unless you set up a fiscal code(!) in your HOME COUNTRY before you arrive in Italy(!!). In addition, the map function is entirely useless and I found myself going to Google even for timetables.
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ATM Milano
September 4, 2025
Ciao, il nostro team di assistenza ti ha contattato per fornirti supporto sulla procedura di registrazione. Se dovessi riscontrare altri problemi, non esitare a contattarci. Grazie per la collaborazione.
Carl O'Connell
August 27, 2025
cannot register, tried several different emails, checked spam. first email received, the second one to actually proceed never arrives. support email o. the website is also I correct. absolute shambles
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ATM Milano
August 28, 2025
Hello, our support team has contacted you to provide assistance with the registration process. If you encounter any further issues, please do not hesitate to contact us. Thank you for your cooperation.
Mathias Steck
June 1, 2025
This app is a flaming wreck. Used it for 4 days in Milan and it crashed constantly, especially at turnstiles—leaving us stuck like fools while crowds piled up. It’s like they gave a toddler a crayon and told them to code. Unreliable, embarrassing, and rage-inducing. Get a physical ticket unless you enjoy delays, glitches, and public humiliation. Shameful.
8 people found this review helpful
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ATM Milano
June 3, 2025
Ciao, ci dispiace che tu stia riscontrando difficoltà nell'utilizzo dell'app. Se hai problemi con la validazione del biglietto, ti consigliamo di contattare la nostra assistenza all'indirizzo email assistenza-app@mail.atm.it o al numero 02 8290 0735.

What’s new

- Optimization of access to information on surface lines.
- Bug fixing and continuous improvement of features.