Alfa Telecom

3.5
5.03K reviews
500K+
Downloads
Content rating
Everyone
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About this app

Discover the new Alfa mobile app by downloading it now! Enjoy the same old features you’re used to, in addition to new features wrapped in a brand new design that will allow you to easily manage and track multiple Alfa accounts all from one place.

Whether you are a Prepaid, Postpaid, Business, Mobile Broadband or Alfanet subscriber, you will be able to track your consumption, manage your service, pay your bill or recharge your line, and much more.

Manage multiple accounts:
Easily switch between multiple Alfa accounts without the need to login every time.

Track your consumption:
Get an overview of your consumption as soon as you open the app.

Manage your services:
Manage your active services, and subscribe to new services on the go.

Pay & Recharge:
Recharge from a credit card, a postpaid line or a scratch card.
Pay your bill and activate automatic bill payment.
Transfer credit.

Check your bill:
Check your current bill and previous bills.

Send Free SMSs:
Send 5 free SMSs per day

Locate Alfa Stores & distributors:
Find the nearest store and get directions, contact and opening hours.

Get Support:
Live chat with our customer service representative, submit a suggestion, retrieve your line’s PUK, unblock codes and report coverage problems by sharing your location.

This app is not in any way affiliated with, sponsored by, or endorsed by the United States insurance and financial services provider Alfa Corporation, which operates Alfa Insurance and Alfa Financial.
Updated on
Sep 8, 2025

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
No data shared with third parties
Learn more about how developers declare sharing
This app may collect these data types
Location, Personal info and 3 others
Data is encrypted in transit
You can request that data be deleted

Ratings and reviews

3.4
4.94K reviews
CH
August 31, 2025
The worst updates ever just landed 👎 I'm a person who usually averages 29gb of data monthly. Not only have they dropped the bundle I normally recharge from 30gb to 22gb,but they kept it for the same price... And this isn't an issue a person like me (and many others) can adapt to, the new bundle that comes after it is directly 44gb!!! There's no bundle in between! Both bundles don't match my needs! I'm buying something that I don't need and isn't of value to me... I hope this gets fixed soon
13 people found this review helpful
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Alfa telecom
June 25, 2024
Hello, we are sorry that you faced an issue. Please contact us with details concerning this matter at alfa.customercareteam@alfamobile.com.lb so that we can better assist you. Thank you. We look forward to receive back your 5/5 rating :)
Collabu
April 15, 2025
kept showing "no connection". I couldn't use this app anymore. I was logged in and was using the app with ease. Android System Webview is up-to-date and everything else. It just decided to stop working on its own. Sad. Uninstalled, I can't have that happen when I need it the most.
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Alfa telecom
June 3, 2025
Hi, we’re sorry to hear about the connection issues you faced. We understand how frustrating it is when the app stops working at crucial moments. Please try to uninstall and reinstall the app. If the problem persists, contact us at alfa.customercareteam@alfamobile.com.lb with details, and we’ll gladly assist you. Thank you for your understanding.
Dee Dungy
August 12, 2025
application download as an error. It states error.
1 person found this review helpful
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What’s new

We regularly update our app to make it even better for you. Download the latest version to enjoy all the available features.
What's new in this version:
– Performance improvements for a smoother experience
– Bug fixes and general improvements

Stay up to date to enjoy the latest features and enhancements.
Love the app? Rate us! Your feedback helps us grow and serve you better.

App support

About the developer
MOBILE INTERIM CO. -1- SAL
I_WebDevelopment@alfamobile.com.lb
P.O Box 50-128, Parallel Towers Building , Block A Sin El-Fil/Jdeideh Boulevard Dekouaneh Lebanon
+33 6 71 27 25 73

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