Alignment Health Plan

AVA by Alignment Health

About this app

The Alignment Health Plan member app is your secure mobile gateway to your health information. In conjunction with ACCESS On-Demand Concierge, our newest program offering all members a concierge health care experience, our app is designed to make your health care accessible anywhere, at any time.

Once you’ve logged in, you’ll be able to:
• View you member ID card
• View benefit information
• Check claim status
• Connect with a doctor 24/7
• Message your ACCESS On-Demand Concierge
• View your maximum out-of-pocket expenses
• View prescription history
• Find a drug
• Find a pharmacy
• Pay your premium

Ratings and reviews

When I first downloaded the app back in October, everything worked great. Now, I can't even get the app to open up. All I get is a spinning wheel. I've uninstalled and reinstalled multiple times without any success. Very frustrating 😡 As an update. I finally uninstalled and reinstalled it enough times and I got the app to work. However, after just getting a new phone, the app is no longer working again. It definitely needs some help but apparently they're not really concerned if it's reliable.

I had used this app a year ago and it seldom worked. I uninstalled it but then reinstalled it recently. It had an old card number on it and wouldn't accept my new card number. So if I could give no stars, that would be great because it's useless!! Even my insurance company couldn't help me figure out out.

I received email in February that app had been updated. Went into play store to update. App hasn't work since February. I have repeatedly uninstaller & reinstalled numerous times. Recently I contacted Alignment & issue was to be forwarded to the IT department. Not one word back.

What’s new

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