A Google user
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UPDATE: I have installed the new version. It's gotten worse. It gives me the ability to select groups I want to see notices for, but still gives me ALL the notices including those I didn't select. So now I have the ILLUSION of choice without getting it. And still no ability to archive or delete items. The devs response to removing the ability to archive items being "as per school's request" because we might miss out on important notifications. Feedback to school-no point if everyone uninstalls.
18 people found this review helpful
Audiri Communications
February 25, 2019
Hi Dale, we removed the ability to archive as per school's request as they were worried that the community would miss out on important notifications. I have shared your feedback with the product team but would appreciate if you could email us on support@skoolbag.com.au to elaborate as to why this feature is important to you. Thanks, Jannicke
Shyalika Benthotage
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UPDATED: Support team helped me to get it working. Thanks Andrea for the help. Wish if they didn't take this long to resolve it. Trying to get the notifications to work on this app. have done everything that I know. I really do not want to miss any notifications from school especially during this remote learning. Sent an email to support couple of days ago but no reply yet. So frustrating as this app was picked by school so I don't have any other choice. EDIT Thanks for the reply. Already there is a support ticket and nothing is happening. It's like playing with our children's future.
7 people found this review helpful
Audiri Communications
September 10, 2020
Hi Shyalika, sorry to hear you have been having issues receiving notifications, please send us an email at support@skoolbag.com.au so we can assist. Thanks
A Google user
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Just updated app. The new large pastel rainbow colours are not great and the buttons for these take up a lot of screen space, so app is now less efficient. Newsletters are now ordered oldest first so I had to scroll down for ages through big pastel buttons to find the most recent one, which then is followed by (and hidden in) random school notices, most of which are not applicable to my child. The white font used on the headings is difficult to read. All in all, not at all impressed - bring back the previous version! Basic, simple, effective.
12 people found this review helpful
Audiri Communications
December 5, 2018
Hi Amber, thank you for your feedback. We have lots of plans to improve in the future and are taking account of feedback like this from customers like yourself to ensure we are on the right path. Please contact us at support@skoolbag.com.au so that I may call you to hear more. Jannicke