Candy simply-Fi

Smart Home Haier Europe

About this app

Candy simply-Fi App allows you to communicate with your appliance. Beside assisting in carrying out daily activities "Candy simply-Fi" increases functionality making your product or the set of products more intelligent and performing.

To take advantage from Candy simply-Fi functionality you need to acquire one or more appliances equipped with Candy Wi-Fi connected technology (Smart Fi+, Smart Fi) or Smart Touch) and a compatible device.(*)

Product range manageable via Candy simpy-Fi App includes Washing machines, Washerdryers, Tumble Dryers, Dishwashers, Refrigerators, Ovens, Hobs and Hoods.

With the integrated Demo mode you can explore most of the functionality of Candy simply-Fi App, before purchasing an appliance of the range.

More information available in www.candysimplyfi.com and www.candysmarttouch.com.

If you need support, please contact your local Candy Customer Service (you can find the references on the official website), or write us: [e-mail] (**)

Please remember to specify:
- problem details
- product serial number
- model of your smartphone/tablet
- App version
- Operating System version of your smartphone/tablet

(*) Interaction with Smart Touch products is limited on Android smartphones without NFC technology, on all tablets and all no-Android devices. However, you can access additional contents, quick links with assistance and manuals.

(**) Service available in Italian and English

Accessibility Statement: https://go.he.services/accessibility/simplyfi-android

Ratings and reviews

Would be good if the NFC worked. The guides are great, but when you try to sync to either my washer or my dryer by turning the dial on the machine to Smart Touch, making sure NFC is enabled on the phone, and holding the phone to the pad on the machines; the phone keeps vibrating but nothing happens on the app. Tried for over an hour with no success.

App simply doesn't work. I'm trying to register my tumble dryer but it keeps telling me there's no Internet connection. I've tried it via WiFi and mobile Internet but still errors? Nothing else's is showing this error? **Update 2** Placed a tumble down on the app and placed the tumble in 'Smart Touch'. Then pressed the two arrows and held my phone to the machine to sync it but, no nothing happens at all

Absolute waste of time, went through all the hassle of signing up and confirming emails, then finding the serial number, then looking up the purchase date and finally get to hold it in front of the special NFC area, get a little vibration of acknowledgement from the phone then "wait" for about 10 minutes and it does absolutely NOTHING. Total waste of time.

What’s new

Improved functionality and fixed errors