Cumberland Mobile Banking App

Cumberland Building Society

About this app

Download our Mobile Banking app and manage your accounts quickly and easily, wherever you are.

BENEFITS:

- Log on quickly and securely with Face ID or Touch ID
- View the balances of your Cumberland current accounts, savings and mortgages
- Securely make payments or transfer money between your accounts
- Create regular payments (standing orders) and manage scheduled payments
- Keep up to date with important information via in-app notifications
- Check new payees before you send money using the Confirmation of Payee Service
- Add, edit and delete payees
- Share payment confirmations through email, SMS or your messaging apps
- Browse and filter recent transactions
- Register your Visa debit card(s) for use abroad
- Manage your Direct Debits
- View and download your eStatements
- Send and receive Secure Messages
- Share your account details easily from the account screen

GETTING STARTED

You must be an existing Cumberland Internet Banking customer to use the app and have previously registered your mobile phone number with us.

To register to use the app you need to complete the following steps:

- Download the app and select 'Register' from the main menu
- Read and accept the Terms and Conditions
- Enter your Internet Banking Customer Number and Access Code
- We'll then send you a One-Time security code to the mobile phone number you have registered with us. Enter the code to verify your device.
- Finally, you'll be asked to choose and confirm a 5 digit passcode to enter each time you log on. You can also set up Fingerprint Authentication on compatible devices.

TERMS AND CONDITIONS APPLY

IMPORTANT INFORMATION

We will not charge you to use our Mobile Banking app, although use may incur data use charges from your network provider.

Your eligible deposits with Cumberland Building Society are protected up to a total of £85,000 by the Financial Services Compensation Scheme, the UK's deposit protection scheme.

We’re authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and Prudential Regulation Authority and entered in the Financial Services Register under Register Number 106074

Ratings and reviews

updated it a now when scrolling through transactions it resets back to the recent ones...take about 6 attempts to get to the previous months transactions... running awfully at the minute needs serious overhaul. still not fixed 6 weeks later...surely this can't be difficult.

Very easy to use. Everything you need is there and I very rarely need to get in touch with customer care.

Will not update! Uninstalled and reinstalled, still nothing. And why have you made the text so ridiculously small? Do you not ever think about anyone over the age of 25, who doesn't really need the tiny minimalist look, but needs something that they can read easily, especially in bright sunlight. I want to be able to 'see at a glance' and not have to get the magnifying glass out!

What’s new

Security Fixes.