Kroo Bank - Mobile Banking

Kroo Bank Ltd

About this app

INTUITIVE SPENDING

One home for your money. Spend. Track. Settle up with friends. You’ll also get real-time spending insights. These break down and categorise your transactions. Lovely.


NO MONTHLY FEES

Our current account is free to open with no monthly fees. And you can apply to access an overdraft (subject to status), currently by invitation only.


ZERO FEES OVERSEAS


Spend using your Kroo debit card at home and abroad, where Visa is accepted, with zero fees.

We won’t charge you for using ATMs overseas. Just bear in mind that many ATM providers may charge a separate fee for using their ATM.


PEACE OF MIND

FSCS deposit protection up to £120,000 per customer
Face ID. Android Fingerprint
Multi-factor authentication
UK-based customer support
Freeze and unfreeze your card.


INTEREST FOR YOU

With a Kroo current account, you’ll earn interest at 1.10% below the Bank of England base rate on your current account balance up to £500,000. And it’s paid into your account monthly.

AER means annual equivalent rate. It shows you the yearly rate if we paid interest on top of interest. Gross interest is the contractual rate of interest.



KROO FLEXIBLE CASH ISA
The fully flexible cash ISA.

Top-up or withdraw whenever you need, with no penalties, and without affecting your £20,000 allowance.

Start saving tax-free today.

Our customer privacy policy can be viewed here: https://www.kroo.com/customer-privacy-notice


OUR MISSION

Our goal is to be trusted and loved by our customers because we have their backs.

We are a fully licensed UK bank, authorised by the Prudential Regulation Authority (PRA) and regulated by the Financial Conduct Authority and the PRA. Our Firm Registration number is 953772.

Head to kroo.com to find out more. Current account applications and account management are via the app only.

Ratings and reviews

not very reliable it's not a bad bank but when you need help or something sorted they tend to forget about you. you have to wait days or even weeks to have a reply this if you lucky enough to get a reply or really need to pursue you just went through a fraud experience and had no support whatsoever and still waiting for them to say anything to me it's nearly a week now. was going to use this bank as a main back for my wages and payments but changing my mind as I have no help sorting things out.

The Kroo app is one of the slowest and laggiest banking apps I have ever used. I have used the app on and off on 2 android devices since 2023, and despite contacting support, it has never improved. While I have found customer service to be generally good, I find Kroo's product range has remained very limited. Its most attractive single feature is the interest paid on current account balances. I have long hoped for an improved app, a wider range of features, and innovation, but am not optimistic.

Decent app but has a few glaring deficiencies. Login credentials have to use a password or biometrics, there's no option to use a numeric passcode or PIN which is much easier to enter. The payee functionality is also flawed as any references entered are not saved so it always shows as "Sent from Kroo". This makes making payments to say credit cards a pain as the reference is your 16 digit card number. All good otherwise and very slick with an easy-to-use sensible UI.

What’s new

We've made some updates to make your Kroo experience even smoother.