
Googleユーザー
The boost product doesn't connect to my Navy Federal Credit Union acct. I've tried contacting Experian about it, but they make it next to impossible to contact them. My bank says the issue is on Experian's end. I just wanted a small boost to have a better shot at first-time home ownership. What a joke. Thanks a lot for the useless product. Maybe it's a blessing in disguise, because nothing is free. They're def. getting something out of looking at every transaction on your bank acct

Oscar Garcia
Historically, this has been a great app, esp. w/ on demand credit reports. However, they made changes to the credit report UI that are straight up worse--it previously had options to sort data by several categories, e.g., date that a line of credit was opened, but now only sorts by alphabetical order with no option to change. I figured the AI chatbot might be able to handle giving me data in the way that I wanted, but it lacked permissions (prob for good reason but I gave it a shot anyway).
Thank you for the feedback, Oscar. If you'd like to share anything on how we can improve. We would love to help you with this. Please send us a message through your membership or reach out to us on social media for assistance. -Lori