
A Google user
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Overall the software works fairly well, though my anafi did drop out of the sky (luckily from about 5 feet on soft grass) when switched from film mode to sport mode. I was happy when Parrot dropped the app purchases to .$.99 each. Update: After flying for about a month, I have come to conclude that overall the drone works well but the software or firmware on the drone itself is still buggy. The one area that drives me crazy is the "SD card error" that I get all the time no matter what SD card I use (I've tried 3 different cards now from 3 different manufacturers). I don't know if this is a fault of the app or the firmware on the controller or the drone itself, but I find it odd there have been 0 updates for the app, the controller, or the Anafi in about a month now. That seems odd considering it's such a new product.
4 people found this review helpful
Hello Jeremiah,
The MP4 format should work fine on all devices and we never received a report regarding an issue of this sort.
Can you check on another IOS device to test if the same issue exists?
Best Regards,
Parrot Community Support

A Google user
I understand sometimes the updates cannot work as expected. But if the latest update got the connection problem for most of the users, can you just release the last version while you fixing the problem? It is ok with the delayed update but it is not ok that we can just wait for you to fix the problem! What if some user are traveling with the anafi? They don't have the chance to go back after you fix the problem.
5 people found this review helpful
Parrot SA
December 19, 2018
Hello,
We apologize for any inconvenience.
We are working on releasing new updates for our applications to improve the interface of the application and its ease of use.
Kindly extend your patience and stay tuned.
Kind Regards,
Parrot Community Support.

A Google user
Great drone, terrible software, slow customer support. I bought this drone a little over a year ago. Everything was just as expected, and then some. Over the course of a few updates though it got worse. In flight plan mode it stops at every waypoint when initially it didn't both with the option on & off, follow me stopped following me, and more. Then I tried to get the camera repaired under warranty because of a few dead pixels I found, they only replied once to my email then radio silence.
20 people found this review helpful