HopSkipDrive

HopSkipDrive, Inc.

About this app

SAFE, RELIABLE RIDES FOR KIDS

HopSkipDrive is the safest, tech-enabled youth transportation solution for kids ages 6+. Today’s schools, organizations and busy families depend on HopSkipDrive to get kids everywhere they need to go, 7 days a week.

SAFETY IS HOPSKIPDRIVE’S #1 PRIORITY

Rides are provided by trusted CareDrivers — ‘caregivers on wheels’ — who have a minimum of 5 years of caregiving experience and pass a rigorous 15-point certification process, including fingerprinting, background checks, car inspections, and more (full 15-point certification process listed below).

HopSkipDrive CareDrivers have provided more than 2M+ rides over 20 million safe miles driving kids to and from school and activities.

Our U.S.-based Safe Ride Support team monitors every HopSkipDrive ride in real-time, giving parents and caregivers greater peace of mind by proactively preventing any issues.

This is in addition to many other safety mechanisms, including a patent-pending multifactor authentication process on pickup, GPS tracking, full real-time transparency for parents/caregivers, and more.

EASILY SEE UPCOMING RIDES AND GET CAREDRIVER DETAILS

If your school or another organization is booking transportation for your child, you can see what upcoming rides are booked through your HopSkipDrive app.

For families directly booking rides for kids, you can add single rides, repeating rides, or multi-stop rides directly in the app. You can also leave location-specific notes about pickup, like if your child needs to be signed out of school or walked into their karate class.

You’ll get information about your child’s CareDriver in advance: a photo, bio and vehicle details. This helps you know exactly who is giving your child a ride and prepare your child for their upcoming ride.

TRACK YOUR CHILD’S RIDES IN REAL-TIME, DIRECTLY IN THE APP

Parents and caregivers love the ability to track their child’s ride in real-time directly in the HopSkipDrive app, whether you or your child’s school booked the ride! HopSkipDrive will also send you notifications for each stage of the ride, like when the CareDriver is on their way and when your child has been picked up and dropped off safely.

Keep in mind that if a school or organization booked the ride, they can also track the ride in real-time. And again, our Safe Ride Support team is watching every ride in progress.
Learn more at www.hopskipdrive.com/caregivers

HOPSKIPDRIVE IS AVAILABLE ACROSS THE COUNTRY!

HopSkipDrive is across 15 states:
- AZ: Phoenix, Tucson
- CA: Southern California, Bay Area, Sacramento
- CO: Denver, Colorado Springs
- DC: District of Columbia
- IN: Indianapolis
- KS: Kansas City
- MI: Detroit, Grand Rapids
- MO: Kansas City, St. Louis
- NV: Las Vegas
- PA: Philadelphia, Pittsburgh
- TN: Nashville
- TX: Houston, Dallas-Fort Worth, Austin, Midland
- VA: Richmond, Northern Virginia
- WA: Seattle, Spokane
- WI: Madison, Milwaukee

* FULL 15-POINT CAREDRIVER CERTIFICATION PROCESS

1. At least 5 years of caregiving experience
2. Criminal record check: Pass a comprehensive search of county, state, and national records, including the global watchlist and sex offender registries
3. Pass a fingerprint-based background check
4. Child Abuse and Neglect Scan: State-level clearance from the Department of Human Services database
5. Valid Drivers License
6. Minimum of 3 years of driving experience
7. Pass an initial motor vehicle history search as well as ongoing monitoring for new infractions
8. Age 23+
9. Own or lease a vehicle no more than 13 years old (In some states vehicle must be no more than 10 years old)
10. Proof of registration
11. Proof of insurance consistent with state law
12. Pass an annual 19-point vehicle inspection
13. Complete a live orientation with the HopSkipDrive team
14. Adopt the HopSkipDrive Community Guidelines
15. Adopt Zero Tolerance Policies for the use of drugs or alcohol while driving, nondiscrimination, no-touching, and no-cell phone usage

Ratings and reviews

So grateful this service exists, and I have never not had a driver available, but sometimes it's a close call. I do not like when the driver changes within 1-2 hours of pick-up time, which has happened numerous times. No local competitors means no real recourse for unsatisfactory service. But customer service is fairly responsive. I do like the update messages I receive for arrival, pick up, and drop off. The app says the drivers are supposed to wear orange branded t-shirts, but NONE ever do.

When the system is working, things are mediocre. When anything goes awry, it's a nightmare. The app updates very slowly or infrequently, so you can not gauge where the driver is in real-ish time. The drivers don't wear the identifying clothing as advertised, nor do they use the passwords that are meant to provide security. Drivers often forget to start their app, so you have no idea if anyone is on their way, running early, late... nothing. For the last 4 days, drivers appear to be in Nigeria.

I responded to an ad that indicated this service is available in my area. I signed up and the app took my credit card and personal info and no service exists in Las Vegas. Tried to access my account to delete info but you can't because you, and your info is on a wait-list and you don't have access to it.

What's new

- Minor bug fixes
- Improvements to functionality

We're always updating our app to give you the best possible experience. Please send your feedback to [e-mail].