ING Netherlands

ING Bank N.V.

About this app

Your bank, always at hand with the ING App
Manage your money easily and securely – anytime, anywhere. With the ING App, you handle all your banking needs for both personal and business accounts. From checking your balance to investing: everything in one app.
What you can do with the ING App:
• Fast and secure payments: confirm transactions with your mobile device.
• Overview & control: check your balance, scheduled transfers and savings plans.
• Send payment requests: getting your money back is quick and easy.
• Look ahead: view up to 35 days of upcoming debits and credits.
• Custom daily limit: set your own maximum amount per day.
• All-in-one app: payments, savings, loans, investments, credit card and even your ING insurance.

Manage it yourself in the ING App
From blocking your card to updating your address – you can do it instantly in the ING App. No waiting, no paperwork.

Don’t have an ING account yet?
Easily open a new current account via the ING App. All you need is a valid ID.

What you need to activate the ING App:
• An ING current account
• A Mijn ING account
• A valid ID (passport, EU ID card, Dutch residence permit, Foreign Nationals ID or Dutch driver’s license)

Security first
• Your banking is done via a secure connection.
• No personal data is stored on your device.
• Always use the latest version of the ING App for optimal security and new features.

With the ING App, you’re in control. Download the app and experience the ease of mobile banking.

Ratings and reviews

The app accepts the login but doesn't accept any of the listed documents buttons to go to next step to scan and complete the activation process. It says 'try again' past three months. The bug hasn't been rectified after numerous reminders. How do expect do banking when I can't login in any way? And local branch also closed? This is appalling service and customer care. Not worth the single star with such attitude towards customers for months...

I hate being lied to. Something changed in the app around the time I upgraded to Android 16. I tried to find out if it was an issue with the ING app of Android 16. The chatbot Ida was no help, the live person tried her best but eventually told me to call the support number and ask for technical support. Calling the support line first gave me the impression it was a known issue with the app and would be solved in a next update. In continuing the call, it changed to it being an Android issue.

Worked fine for quite some time, but off late, the fingerprint option does not start automatically as it used to do as long as I remember. now you need to click on the fingerprint icon to start logging in with fingerprint. Has this been disabled? Any chance this might be activated again, since it's quite handy to show the fingerprint option right away when starting the App.

What’s new

Fall is here! This week’s small improvements come with a hint of pumpkin spice and a fresh look for your avatar. And the bugs? They’ve drifted away like golden leaves in the autumn forest. Cozy up and enjoy a smoother experience of our app.