International SOS Assistance

4.2
8.07K reviews
1M+
Downloads
Content rating
Everyone
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About this app

Stay Safe, Informed and Prepared—Wherever You Travel

Make the most of your International SOS subscription with the enhanced Assistance App. Whether you're planning a trip or navigating an emergency abroad, the app provides everything you need to travel confidently and stay protected.

Before You Go
Personalized Pre-Trip Checklists: Tailored to your destination and travel profile.
Trusted Medical & Security Advice: From our global network of experts.
Vaccination & Health Info: Understand what’s required before departure and what to expect on arrival.
Visa & Travel Requirements: Find entry rules, visa needs, and travel documentation based on your passport and trip details.

While You Travel
24/7 Expert Support: Instantly connect with our team of 12,000 health, security, and logistics professionals—anytime, anywhere.
Crisis Guidance: Know what to do in emergencies, from natural disasters to political unrest.
Find a Doctor: Locate trusted medical professionals near you, wherever you are in the world.
Mental Health Support: Access confidential mental health resources and speak with trained professionals to support your wellbeing while traveling.

Even When You're Not Traveling
Destination Research: Explore travel conditions and insights for future trips.
Local Alerts: Stay informed about developing situations in your home location.

New & Improved Features
New map view: easily search for a country, city or destination guide.
One click: to check in, add a trip or call for assistance.
Trip Management: Organize your itineraries and reservations in one place.
Push Notifications: Receive location-based alerts during emergencies.
Multilingual Support: Available in English, French, German, Chinese, Japanese, Korean, Italian, and Spanish.
Updated on
Aug 4, 2025

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
No data shared with third parties
Learn more about how developers declare sharing
This app may collect these data types
Personal info, App info and performance, and Device or other IDs
Data is encrypted in transit
You can request that data be deleted

Ratings and reviews

4.2
7.99K reviews
Tristan
November 28, 2021
It was working fine at first. But out of know where, in the middle of my trip, it signed me out. I tried to sign in (by pressing the get started button) but it just gave me a blue screen and nothing else. Tried uninstalling and reinstalling it, cleared it's cache as well, but it still didn't work. This has been going on for a week now. The application kinda defeats the purpose of being an "assistance" app when it does this. Overall, I'm disappointed in this app. This bug should be fixed.👎
62 people found this review helpful
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Michael Rogers
August 5, 2025
Revamped app is far more user friendly. much easier to find what I'm looking for.
1 person found this review helpful
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Steve Bunton
January 20, 2023
Can't register with an email address of your organization. Once you correct the email address concerns the same default message appears over and won't let you login. Totally useless app and a wasted 60 minutes trying to resolve. Gave up in the end. To contact them for help you have to fill out a long form that requires everything other than the number of fillings in your teeth. If they can't get the basics right i doubt they'll be there in an emergency when I do actually need them.
13 people found this review helpful
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What’s new

Minor bug fixes