JR東日本アプリ | 乗換案内・時刻表・運行情報・列車位置

East Japan Railway Company ICT

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About this app

＼Total downloads: 12.5 million/


Thank you very much for using our service.

"JR East App" is the official JR East app that provides useful travel information for everyone using stations and railways (trains and Shinkansen).

We provide information such as transfer information (all over Japan), operation information (mainly in the JR East area), timetables, station maps, coin locker availability information, and Suica card balances.

Every day, we make small improvements to the JR East app based on the feedback we receive from users and concerns about transportation.

If you have any questions, such as ``I want this feature,'' ``I want more of this,'' or ``I'm having trouble getting around,'' please contact us using the feedback tab on the More tab.

■Features of JR East app
○A novel UI (user interface) not found in previous transit guide apps
The route search results are visually arranged, so you can quickly and intuitively choose the route that is best for you.

○ Real-time operation information
In addition to service information for each of our lines, you can also view information from the ``emergency guidance displays'' (distributing map-based service information and alternative boarding routes) installed at major stations in the Tokyo metropolitan area.

○ You can see where the train you want to ride is located
You can see the location, delay time, and estimated arrival time of trains running on major routes in the JR East area in real time.

○ You can check station information immediately
You can immediately check the information you need at the station, such as station timetables, station maps, and coin locker availability information.

○ To services related to JR East
You can use the JR East Group's various services from the More tab.

○ Collaborates with the Tokyo Metro app, Tokyu Line app, Keio app, Seibu Line app, Odakyu app, Tobu Line app, Keisei app, Keikyu Line app, Sotetsu Line app, and Toei Transportation app!
Each app has a link button to the "train running location" provided by each app, allowing you to smoothly check information on the 10 companies.


■JR East app functions
○ Route search (transfer guide)
You can search for routes using Shinkansen, trains, buses, etc. nationwide.

○ Operation information
You can check service information for the following areas. You can also receive push notifications of service information.
- Tohoku area
- Kanto area
- Shinetsu area
- bullet train
- Conventional line limited express

○ Train running position
You can see the train running positions on the following routes.
　■ JR East　
- Kanto area
・Tokaido Line
・Yokosuka Line/Sobu Rapid Line
・Shonan Shinjuku Line
・Keihin Tohoku/Negishi Line
・Yokohama Line/Negishi Line
・Nambu Line
・Yamanote Line
・Chuo Main Line
・Chuo Line Rapid Train
・Locals at all stations on the Chuo/Sobu Line
・Sobu Rapid Line
・Ome Line
・Itsukaichi Line
・Utsunomiya Line
・Takasaki Line
・Direct connection to the Saikyo Line, Kawagoe Line, and Sotetsu Line
・Joban Line Rapid Train/Joban Line
・Joban Line local trains
・Keiyo Line
・Musashino Line
・Ueno Tokyo Line

- bullet train
・Tohoku/Hokkaido Shinkansen
・Joetsu Shinkansen
・Hokuriku Shinkansen
・Yamagata Shinkansen
・Akita Shinkansen
　　
- Conventional line limited express
・Narita Express
・Dancer
・Azusa・Kaiji
・Hitachi・Tokiwa
・Akagi・Swallow Akagi・Kusatsu
　　　
　■ JR Tokai
- Tokai area
・Tokaido Line (Atami - Toyohashi)
・Tokaido Line (Toyohashi - Maibara)
·Chuo Line
・Kansai Line
・Kise Line
・Takayama Line
・Taketoyo Line
・Iida Line
・Taita selection
・Gotenba Line
・Minobu Line
・Sangu Line
・Meisho Line

- bullet train
・Tokaido Shinkansen
・Sanyo Shinkansen
　
- Conventional line limited express, etc.
・Shinano
・Folds
・Nanki
・Mie
・Shirasagi
・Inaji
・Fujikawa
・Fuji-san
　
　■ JR West Japan
- Hokuriku area
・Hokuriku Line

- Kinki area
・Hokuriku Line/Biwako Line
・JR Kyoto Line
・JR Kobe Line/Sanyo Line
・Ako Line
・Kosei Line
・Kusatsu Line
・Nara Line
・Sagano Line
・Sanin Line
・Osaka East Line
・JR Takarazuka Line
・JR Takarazuka Line/Fukuchiyama Line
・JR Tozai Line
・Gakkentoshi Line
・Bantan Line
・Maizuru Line
・Osaka Loop Line
・JR Yumesaki Line
・Yamato route
・Hanwa Line/Hagoromo Line
・Wakayama Line
・Manyo Mahoroba Line
・Kansai Line
・Kinokuni Line

- Okayama/Fukuyama area
・Uno Minato Line
・Seto Ohashi Line
・Ako Line
・Sanyo Line
・Tsuyama Line
・Hakubi Line

- Hiroshima/Yamaguchi area
・Kabe Line
・Sanyo Line
・Kure Line

- Sanin area
・Sanin Line
・Inbi Line
・Hakubi Line

　
Private railway/subway (metropolitan area)
- Tokyo Metro Line
- Tokyu Line
- Keio Line
- Odakyu Line
- Seibu Line
- Tobu Line
- Keisei Line
- Keikyu Line
- Sotetsu Line
-Toei Subway

○ Station information
You can view station information from all over Japan.
- Timetable
-Plant map
- Coin locker availability
- Platform/exit information, etc.

○ See more
・Ekinet
・JR East Chat Bot
・Delay certificate
・Confirm Suica balance
・Train congestion information
・Station congestion situation
・STATION WORK
・To Locca
・Baby Cal
・Mamorail
・JR East I see Q&A
・Station Travel Concierge
・Mobile Suica
・Ringo Pass
・JR East App X
・TV Tokyo Electric Railway by TV Tokyo
・JRE MALL (online shop)


■The JR East app is useful in situations like these
・I want to search for train transfers
・I want to check the railway route
・I want to check the station timetable
・I often use JR East and would like to know the exact timetable and operation status.
・I want to understand the congestion situation and get on a train that is as less crowded as possible.
・I would like to know the operation status of private railways in the metropolitan area during abnormal times, so I would like to know the operation information of Tobu Railway, Seibu Railway, Keisei Electric Railway, Keio Electric Railway, Odakyu Electric Railway, Tokyu Corporation, Keikyu Corporation, Tokyo Subway (Tokyo Metro), Sagami Railway, Shin-Keisei Electric Railway, Yurikamome, Tokyo Monorail, Metropolitan New Urban Railway (Tsukuba Express), Tokyo Metropolitan Bureau of Transportation, Yokohama City Transportation Bureau.
・I want to use a train operation information app or train location information app that shows where the train has just departed and the train operation status in detail.
・I want a location-based boarding guide app that can accurately tell me if my train is late.
・You can check the timetables for Sapporo Station, Shinagawa Station, Shinjuku Station, Shibuya Station, Ikebukuro Station, Yokohama Station, Kita-Senju Station, Tokyo Station, Umeda Station, Takadanobaba Station, Shinbashi Station, Shinagawa Station, Osaka Station, Oshiage Station, Omiya Station, Akihabara Station, Meguro Station, Nishi-Funabashi Station, Nagoya Station, Kyoto Station, Yoyogi-Uehara Station, Tennoji, Osaka Station, and Shin-Osaka Station.

Ratings and reviews

I'm travelling in Japan now, but lived in Tokyo for 3 years, so I know the transit fairly well. For the most part I found the information in the app was really helpful and I've been using it a lot. But I was surprised at the routes that it recommended because I know of other routes that are more direct and cheaper. For example, to go from Tokyo to Shinjuku the route it recommended was Yamanote line to Akihabara and transfer to Sobu line. When the most direct route is just the Chuo line, with no transfer. There were quite a few examples of odd route choices that makes me wonder how route optimization is being calculated. I noticed comments about how this latest version of the app, including the English version, are a lot less useful than the old one. My guess is that it's been made simpler for the benefit of tourists coming for the 2020 Olympics.

As an app that is recommended to download when travelling to Japan with the JR Pass, it is unfortunate that there is no english setting within the app. Perhaps JR could create another app purely for tourists. Or allow the user's phone to translate on their own, similar to the Universal Studios Japan app. Only has Japanese but allows my phone software to translate straight to english. Otherwise I'm sure the app works as intended.

Used to be a very clean and swift app. After the recent update, it has become a very complicated and dump app. Very difficult to search for a route between stations unless you are a local Japanese and knows exactly the routes and lines of the complicated Japan railway system. Better restore to the previous version, or at least provide the old version as an option.

What’s new

- 軽微な修正を行いました

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