My3 Ireland

Name: My3 Ireland
Availability: InStock
Rating: 2.5999999046325684 (5719 reviews)
Author: Three Ireland

Three Ireland

2.6

5.72K reviews

100K+

Downloads

Everyone

About this app

Mobile connectivity with My3, your gateway to 24/7 connected living. From managing plan usage and settling bills to exclusive offers, Three Ireland’s official app has you covered.

- Why My3 stands out:
- Instant top-ups for you, your friends, or family.
- Effortless bill payments, with options to schedule direct debit and unlock upgrades.
- Real-time visibility into your plan usage.
- View up to 12 months of past bills and get a breakdown of your bills, including extra charges.
- Direct chat support with our dedicated agents.
- Stay updated on exclusive offers and win tickets to 3Arena and 3Olympia events.
- Dive into a world of connected living with our wide range of lifestyle products.

Updated on

27 Aug 2025

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region and age. The developer provided this information and may update it over time.

No data shared with third parties

Learn more about how developers declare sharing

This app may collect these data types

Device or other IDs

Data is encrypted in transit

You can request that data be deleted

Ratings and reviews

2.6

5.68K reviews

Paul S

13 August 2025

Unbelievable. New version, enforced update is no longer compatible with my phone. Don't give me that bs that this is for my security, Three. It is not my fault if your developers are incapable of keeping an app safe on android 10. Unbelievable. No app, no Top-up. Site won't connect either so I've had it. Goodbye Three from a customer for over a decade.

6 people found this review helpful

Three Ireland

14 August 2025

Hi Paul, thank you for bringing this matter to our attention. We understand its impact and are actively working to provide you with an update asap. We appreciate your patience and understanding as we investigate further. In the mean time you can access all My3 services through My3 web.

Bill Hartland

14 August 2025

Went to open the app and it said I must now use email only to open not phone number. Eventually managed to open using email and now it only shows mobile broadband details. Phone is now missing from the account. No details of calls, texts,data or balance. Nothing. Uninstalled and reinstalled. Now the app won't open at all still can't add my mobile phone to the account despite being told twice by support that the old account would be removed within 24 hrs and I would then be able to add it.

1 person found this review helpful

Three Ireland

11 August 2025

Hi Bill, sorry you're facing this issue. To fix the My3 app, go to Settings > Apps > My3 > Storage & Cache, and clear the app data. To view both accounts, open My3, tap the dropdown on the main page to switch between broadband and mobile. If the issue continues, please contact care for assistance - Facebook (Three Ireland) or X (@ThreeCare).

AndreaW

18 August 2025

every time there's an update, it logs me out of the app and for some reason never remembers my log in details. when prompted to yet again change password, it doesn't accept "ones already used". it's stupid and annoying. not good to work with either. all in all I'd rather do without it.

Three Ireland

18 August 2025

Hi Andrea, sorry to hear you're facing issues being logged out of the app. We've recently added a new biometric feature for a more secure, seamless login experience. To enable this, select 'Use Touch/Face ID next time' on the password screen. For further assistance, please contact us at DigiSupport@three.ie.