MyUPMC

4.3
24.9K reviews
500K+
Downloads
Content rating
Everyone
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About this app

Manage your health information anywhere, anytime, with MyUPMC. With the MyUPMC app, you can easily communicate with your UPMC doctors, access family medical records, and manage your appointments, all from your mobile device.

With MyUPMC, you can:

• Send a message directly to your doctor’s office anytime

• Schedule appointments with UPMC providers

• Access your medical records and doctors' notes

• Conveniently manage your family's health

• See your test results, medications, immunization history, and more

• Manage your appointments and save to your calendar

• Renew prescriptions without calling your doctor’s office

• Quickly view and pay your bills

• Find a UPMC doctor, including primary, pediatric, and specialty care providers, and request to schedule an appointment.

Access is convenient, free, and secure!

For the best experience, please update your mobile device and tablet to the latest operating system. If you experience issues, completely close the app, restart your device and open the application.

Encounter a problem? Need to ask a question? Please call the MyUPMC Support line at 1-866-884-8579, option 2. Have a suggestion or feedback? Email MyUPMC_Feedback@upmc.edu. Thank you!

Enjoying the MyUPMC app? Rate it now and let us know.
Updated on
Oct 8, 2025

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
This app may share these data types with third parties
App info and performance
This app may collect these data types
Personal info, Health and fitness and 7 others
Data is encrypted in transit
You can request that data be deleted

Ratings and reviews

4.3
24K reviews
Jessica Davies
October 21, 2025
Useless version of webpage. Used to be handy for getting messages from your doctors and test results, etc, but now the app won't open any of those. Just gives an error message every time. You have to go to the website to get anything. No point bothering until and unless they fix it. ETA: Yeah, uninstall/reinstall and it's still giving me the same errors that it has been for weeks. I can only access my medical information from a laptop.
12 people found this review helpful
Did you find this helpful?
UPMC
October 20, 2025
Hi Jessica, we're sorry for the negative experience and have passed this feedback on to our product and technical teams. If you're experiencing system errors, try uninstalling and reinstalling the app. Please know your health info is also available via the web at MyUPMC.com. For more help, please call 1-866-884-8579. Thank you for leaving a review.
Monica Grunick
October 30, 2025
recently this app gives me system errors when I try to check messages, appointments, notifications, and records. almost all of the functionality. It has been happening consistently for weeks. please fix this, it is making managing my care extremely difficult. happy to share screen shots and more information. there is no issue reporting feature available in the app, and I imagine it wouldn't work even if there was.
5 people found this review helpful
Did you find this helpful?
UPMC
October 30, 2025
Hello, we're sorry to hear you're having trouble. We have passed this feedback on to our product and technical teams for further review. To help resolve system errors, try uninstalling and reinstalling the app. Please know your health info is also available via the web at MyUPMC.com. For more help, call 1-866-884-8579. Thanks for leaving a review.
Becky Lee
October 20, 2025
I'm having difficulty using the app. I've used it for years and now all of the sudden I cannot msg. my doctors get refills etc and I must call the office and have to leave a msg and wait for their call back. time consuming. I've Uninstalled the app twice and still I cannot use the app. the phone number to call for assistance should be on the website.
4 people found this review helpful
Did you find this helpful?
UPMC
October 20, 2025
Hi Becky, we're sorry to hear you're having trouble. It's possible that your patient portal has changed. Please visit UPMC.com/Portal-Update for additional info or call UPMC Patient Portal Support at 1-833-298-7320 for help. Thank you for your patience as we work through this change.

What’s new

With this release, we’ve made minor updates in addition to other improvements and bug fixes.