UnitedHealthcare

UNITED HEALTHCARE SERVICES, INC.

About this app

† Not all UHC plans are currently supported by the app, not all features are available for every plan

Managing health care on the go just got easier with the UnitedHealthcare app! It's designed to save you time by providing easy access to your information. Features available are based on your personal health plan and can include:

Find and Manage Providers
- Find doctors, specialists, or health care facilities with our guided and location-based search.
- Save your favorite doctors or facilities for easy access.

Manage Claims†
- Review your claims by member, provider, status, facility, service or date.
- Review your claims payment breakdown and Explanation of Benefits.

ID Card
- Never lose your insurance card again! View and share your ID card.

View Cost Estimates†
- Know how much you could pay for treatments and specialty services.

Reference Copays, deductibles, and out-of-pocket expenses†
- View your copay, deductible, and out-of-pocket expenses.

View Account Balances†
- Know your health reimbursement, flexible spending, and Optum Bank health savings account balances.

Easily Sign In
- Use HealthSafe ID™ (a new, enhanced login that lets you access nearly all UnitedHealthcare digital tools with one username and password) to securely access your app.
- Never forget your password again with fingerprint login.

Manage Your Health†
- View personalized recommendations for preventative care.

Ratings and reviews

Update. Loading issues seem resolved. Keeping my rating at one star until additional wearables or data are supported. I still get zero credit for any sleep that is synced to Google fit. I've sent support actual sleep data logs synced to google fit from multiple types of devices, and support teams can't even help. They just suggest using a different device. Infuriating. Also finding a provider is not intuitive and very limited, cost estimates are often inaccurate.

Buggy. And very bad User Interface. Takes many clicks to get to things. Some of the bugs: <> Shopping OTC in stores with this app is a guess and fail game. I've scanned several items which got the same "approved" note from the app. But when checking out, only one was accepted by the UHC card. <> Syncing with Google Fit kind of works, but the app 'forgets' to sync, or sometimes forgets even that the sync app was specified. Each time it requires several clicks to resync

There is little to no problem getting providers paid for services. That said, each month, there is an allowance that must be used for healthy food and OTC items. If one goes online to shop for these, they are distributed by WalMart, and each month, the selection grows smaller and smaller with constant glitches when selecting items and ordering them. Many times, it takes two or even 3 days to be able to get needed purchases and check out.

What’s new

We’ve rolled out some changes to make our UHC app easier and more reliable to use.