UnitedHealthcare

UNITED HEALTHCARE SERVICES, INC.

About this app

† Not all UHC plans are currently supported by the app, not all features are available for every plan

Managing health care on the go just got easier with the UnitedHealthcare app! It's designed to save you time by providing easy access to your information. Features available are based on your personal health plan and can include:

Find and Manage Providers
- Find doctors, specialists, or health care facilities with our guided and location-based search.
- Save your favorite doctors or facilities for easy access.

Manage Claims†
- Review your claims by member, provider, status, facility, service or date.
- Review your claims payment breakdown and Explanation of Benefits.

ID Card
- Never lose your insurance card again! View and share your ID card.

View Cost Estimates†
- Know how much you could pay for treatments and specialty services.

Reference Copays, deductibles, and out-of-pocket expenses†
- View your copay, deductible, and out-of-pocket expenses.

View Account Balances†
- Know your health reimbursement, flexible spending, and Optum Bank health savings account balances.

Easily Sign In
- Use HealthSafe ID™ (a new, enhanced login that lets you access nearly all UnitedHealthcare digital tools with one username and password) to securely access your app.
- Never forget your password again with fingerprint login.

Manage Your Health†
- View personalized recommendations for preventative care.

Ratings and reviews

Update. Loading issues seem resolved. Keeping my rating at one star until additional wearables or data are supported. I still get zero credit for any sleep that is synced to Google fit. I've sent support actual sleep data logs synced to google fit from multiple types of devices, and support teams can't even help. They just suggest using a different device. Infuriating. Also finding a provider is not intuitive and very limited, cost estimates are often inaccurate.

There is little to no problem getting providers paid for services. That said, each month, there is an allowance that must be used for healthy food and OTC items. If one goes online to shop for these, they are distributed by WalMart, and each month, the selection grows smaller and smaller with constant glitches when selecting items and ordering them. Many times, it takes two or even 3 days to be able to get needed purchases and check out.

The app is helpful at times. We have had issues when an item was approved online it wasn't when we got to the cashier. I think it would be a little bit easier with the booklet. So you know what is all covered at the store and what's covered online only. That way it won't be any confusion. Have a Blessed day.

What’s new

Members with Employer Plans can now use Get Support to connect with Avery for AI-assisted help whenever they have questions about coverage or need support.