*** THIS APP IS ONLY FOR ONEPLUS SERVICE CENTER EMPLOYEES. NOT FOR CUSTOMERS ***
The OnePlus Serv app lets Customer Care executives at OnePlus Authorised Service Centres to quickly raise and track service requests for walking-in customers. The app also empowers Customer Care executives to perform Entry Level Screening (ELS) process and many other tasks they are assigned to do.
Key Features
1. Manage Customer appointments
2. Search for a request using IMEI, customer's phone number or their name.
3. Entry Level Screening (ELS) made simpler by taking photos directly from the phone camera.
4. Many other routine Customer Care activities
Updated on
Aug 24, 2023
Business
Data safety
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Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
In this release: - We have improved the View All Requests section so that our logistics partners can easily find the requests assigned to them - We’ve enabled OTP login - Squashed some bugs - And lastly, we’ve made some under-the-hood enhancements so you can enjoy a faster and smoother app experience