RRTA Go Mobile

Modeshift Inc.

About this app

The all-in-one public transit app you can rely on!

The RRTA Go Mobile app combines trip planning, ticket purchases and validations for a smooth public transit experience. A simple and intuitive way to move around the city!

Plan a trip using the integrated map: get from A to B using the quickest route.
See estimated times of departure and arrival in real time: save time and organize your day better.
Create an account and buy tickets/passes securely: various types of secure payments available.
Store tickets and passes in your personal digital wallet: sort out your travel finances.
Validate onboard vehicles: simply scan the QR code on your phone and find a seat, it’s that easy!

All of this - using only your smartphone and one app! The RRTA Go Mobile App features a clean and friendly interface that will appeal to commuters of all ages. It shortens the time needed to plan a trip, purchase tickets and validate.

The RRTA Go Mobile app uses latest security protocols to secure your payments and make sure your account and information are safe at all times

Ratings and reviews

It's a convenient way to use your bus pass. however it sometimes randomly logs you out (not when your phone updates like some other apps, just truly randomly) which is a pain when you pull it up as you get on the bus and have to log back in before you can scan. The explore feature also frequently says that there are no available routes for a place I know the bus goes right past and am just checking the next time for, so I have to use the booklet instead which is fine but defeats the purpose.

The QR barcode often fails to refresh. This is a problem when attempting to board a bus, and the onboard scanner will not accept the expired barcode. If this happens, oftentimes the driver will not allow you to board. I have missed my ride to work on more than one occasion. Other than that, if the glitch is addressed, the app is very useful. Just an FYI, if you are dealing with this issue, go to the bus station and they will give you a smart card that will link to the app.

This app is great... when it works. I've had issues with the QR code not refreshing and the app freezing up on a server contact failure message. I've reinstalled multiple times, reset my phone, refreshed data, refreshed my connection, etc. Nothing works. I just tried for 20 minutes to refresh my ride transfer and eventually had to explain to the driver that I could not provide the code. I'm going back to using my bus card and requesting paper transfers from now on. This is so frustrating!

What’s new

We’re always making changes and improvements. To make sure you don’t miss a thing, just keep your Updates turned on.