
Daniel Camargo
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This app is terrible! The transfer never works properly when you scan it. BARTA developers, please look up the bus company GBT Bus out of Connecticut and see how their app works, and incorporate it into yours, because I never had an issue with it. Or, Google, please remove this app from your app store because I know I'm not the only one dealing with this problem.
Modeshift Inc.
April 14, 2026
Hi, we apologize for any inconvenience you may have experienced with our app. To assist us in resolving this issue, we kindly request that you provide us with more information about the problem at support@modeshift.com. or you can send feedback directly to us in the mobile app. Thank you in advance.

Rodney Carroll
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Everything is currently working like it's supposed to be, without any hiccups. Great job Barta I sincerely love using your business, although security could be briefed more as to where busses pick up and what time they pick up when you're not sure, the busses are everywhere now at the station due to construction renovations. the security behind the ticket window, are either not a people person, don't know you answer and some don't even care. but that doesn't change my rating.
4 people found this review helpful
Modeshift Inc.
July 22, 2025
Hello thank you for your review of the Barta Go mobile app. Can you send a screenshot of your updated mobile app to Support@modeshift.com or through the feedback section of your Barta Go mobile app so that we can investigate this issue further? Thank you for being a valued user.

Jacob Shelton
I had to uninstall and reinstall the app in order to access the QR code for my 10 ride pass. I am also constantly frustrated with drivers getting irate when I request a transfer for my commute for my bus connection to Albright. I explain I'm using the ride pass and that as explained by the support in-person at the transportation center I still get to use transfers. The app is clunky and frequently doesn't load information, the service is either great or dismal- no gray area.
11 people found this review helpful