![](https://play-lh.googleusercontent.com/a/ACg8ocIG9mYu8JubF00e0ysNMLnWJ8hZfX9dCoHqsQ2vTDbbxkhMQw=s32-mo)
Jacob Shelton
I had to uninstall and reinstall the app in order to access the QR code for my 10 ride pass. I am also constantly frustrated with drivers getting irate when I request a transfer for my commute for my bus connection to Albright. I explain I'm using the ride pass and that as explained by the support in-person at the transportation center I still get to use transfers. The app is clunky and frequently doesn't load information, the service is either great or dismal- no gray area.
10 people found this review helpful
![](https://play-lh.googleusercontent.com/a-/ALV-UjXmEmNI9IRByK9y6vj5RIVk8Bm2qEgi2szrp7Yvk0snuXKJhwc=s32)
Stephen Hill
Not a good app nor a good business!!! The app doesn't show alerts when needed! A few weeks ago there was a snow storm but no alerts that on the app that they were shutting down! However, I could see all of the buses on the MyStop app heading back to the transportation center??? Barta doesn't care about their their customers and the devs are misinformed to for things work and therefore relay it to the customers who are further misinformed!!! Barta SUCKS!!!
1 person found this review helpful
Modeshift Inc.
April 13, 2024
Hi, we apologize for any inconvenience you may have experienced with our app. To assist us in resolving this issue, we kindly request that you provide us with more information about the problem at support@modeshift.com. Thank you in advance.
![](https://play-lh.googleusercontent.com/a/ACg8ocIRZpns6aStXT5rGqukpu0eMuidV3LJjhcrW45eEsA4Gmg71g=s32-mo)
Kayla Marie
This app sucks, payment doesn't work for me. It's just shows a white screen. And yeah I waited on that screen for 20 minutes for my ticket that I never got
Modeshift Inc.
June 28, 2024
Hi, we apologize for any inconvenience you may have experienced with our app. To assist us in resolving this issue, we kindly request that you provide us with more information about the problem at support@modeshift.com. Thank you in advance.