Securus Mobile

Securus Technologies, LLC

About this app

From the leader in corrections technology, Securus Mobile allows you to stay in touch, no matter the distance. With our industry-best application, you can connect with your incarcerated loved one, as well as send money for purchases like media and communications… all in just a few clicks, right from your phone or tablet.

Securus Mobile gives you the power to take video calls from your loved one, send and receive digital messages in real time, as well as manage your Securus account (with personal options like adding contacts, enabling notifications, balance alerts and autopay) in one convenient spot!

Please note : Services vary by location – please visit securustech.net for additional information, frequently asked questions and additional ways to support your loved one. From intake through release, Securus is always here to help.

The Securus Mobile App Offers:
• Prepaid Calling
• Video Calling
• Digital Messaging
• Photo, Video and eCard Sharing
• Securus Debit Incarcerated Account Deposits
• International Funding and Connections
• …and so much more.

Ratings and reviews

Why can't a government funded company manage to create a simple messaging app that's at least as good as the WORST privately funded app. It crashes often, sometimes deletng complete messages. There's no "sent date", but the worst is that I often can't see ANY text below the keyboard when it's up, so can't see what I'm typing! And why can't the app stay open or at least logged in, when I have to pick up a call or use another app for a few minutes? Argghhh! Terrible app.

So far? I am very disappointed. This has to be the hardest app I've used. Or should I say attempted to use! I cannot even get an account set up to use!! So frustrating! Hubby thinks I'm doing something wrong and just not trying and is livid. I have tried setting up a new account. Says my email/phone number already exist on an account. So I try to sign in using email and forgotten password. Get a technical error message or an error saying that there is no web browser located on device.

Other facilities: DONT USE! Worst app! They don't care tho because you have no option but to use it if you wanna talk to your loved one. App crashes almost DAILY. Randomly says you're blocked when you're not. Calls break up constantly or person sounds underwater. You only get 160 characters per text which is NOTHING & at 10cents each it's VERY expensive. Plus the fees are insane/lie. Claims "just a $3 fee", then adds more fees at the end! WORST APP EVER! Do not get this app if you're a facility

What’s new

User improvements and minor big fixes