
Jonathan Brown
- Flag inappropriate
- Show review history
Went to a theatre last night and the staff told me about Mobile Connect Sennheiser. We installed it. I was really looking forward to seeing a show i could hear. We had trouble getting it to work to begin with even with help. Once we finally got it working it was all very disappointing. Don't expect voices to be much clearer. I think this might be ok if you were at a conference or at school etc listening to a single speaker. Anything else it's not very good. The neck loop option remains best.

B Grigor
First visit to a theatre in decades and only because Mobile Connect was introduced. Unfortunately neither my husband or I could not connect, staff could, showed me they were using same creditials as I was, but nothing worked, not phone reboot, not app reinstall nothing. Staff told me at another theatre some users easily connected, others not. On opening app WifI not found. On phone settings Wifi not found. Mix of Android and Apple phones. Are you aware of this, do you have solution?
1 person found this review helpful

Victoria L
Considering the earbuds are $300,you'd think the software would at least be smoother. It's not connecting yet its required by another Sennheiser set up program(at least the unclear instructions allude to that). With Jabra's top earbuds, you just connect and thats it! Their other individual programs make it VERY clear as to what they're for. SENNHEISER, YOU MIGHT WANT TO RESEARCH AND LOOK AT OTHER 5 STAR PROGRAMS AND TAKE A MAJOR HINT! The lousy programs will cause returns of YOUR OWN PRODUCTS!
78 people found this review helpful
Sennheiser electronic
14 August 2020
Dear Victoria L,
many thanks for your review, it helps us at improving our service!
Sennheiser MobileConnect is an assistive listening solution for hearing impaired people that streams audio over WiFi.
To control your Sennheiser Headphones please download the Sennheiser Smart Control app.
Best wishes from Hamburg, your MobileConnect Team