1.8
1.37K reviews
Government
500K+
Downloads
Content rating
Everyone
Screenshot image
Screenshot image
Screenshot image
Screenshot image
Screenshot image
Screenshot image
Screenshot image
Screenshot image
Screenshot image
Screenshot image
Screenshot image
Screenshot image
Screenshot image
Screenshot image
Screenshot image

About this app

ServiceWA is provided by the WA Government to help people connect with WA State Government services. It is designed for Australian residents or citizens who live in WA, do business here, or are visiting WA.

The ServiceWA app allows you to activate and access select WA Government services in one place.

The App may require you to enable camera or location services based on the service that you enable.

For more information about ServiceWA, including how to link your Digital Identity, visit https://www.wa.gov.au/organisation/government-of-western-australia/servicewa-mobile-app
Updated on
Sep 5, 2025

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
This app may share these data types with third parties
Personal info and Photos and videos
This app may collect these data types
Location, Personal info and 3 others
Data is encrypted in transit
You can request that data be deleted

Ratings and reviews

1.8
1.34K reviews
N Mac
August 2, 2025
update 2025... was about to uninstall it, as I never use it, but I had a look to see if it has any current use. It has a completely different function to the original (Covid monitoring). Now provides connection to many useful government and Non Gvt services. I have decided to keep it. Same ongoing issue with having to use the awkward MygovID app (back and forth game) if you need to actually login to a service though. I wish they'd replace that awful method and integrate ID within the one app.
60 people found this review helpful
Did you find this helpful?
Government of Western Australia
February 18, 2022
Thank you for your review. Your feedback has been provided to the developers.
Samantha Johns
May 6, 2025
absolute nightmare!! I've downloaded 5 time and uninstalled 5 times because when I go to log in, it's just a blank page! I've messaged and asked for help, got absolutely nothing more than I have already tried! they say we need this app, but they have more issues than it's worth. come on, all the technology we have today and they can't make a simple app work!! go figure
49 people found this review helpful
Did you find this helpful?
Yangi Bezoomny
February 1, 2022
It does what it's supposed to (eventually!). The set-up is more complicated than it needs to be, you have to switch between multiple apps and log on to them several times. So it's a pig-of-a-thing to set up and not easy if you're not tech savvy. But it's worth it in the end I guess, because it makes physical check-ins easier. Interesting that when you incorporate "SafeWA" that check in history disappears... I hope the data is still there for contact tracing purposes even if I can't see it...
43 people found this review helpful
Did you find this helpful?

What’s new

This update includes enhancements.

Have a question or suggestion? Email us at support@digital.wa.gov.au