ShiftCare

ShiftCare Pty. Ltd.

About this app

ShiftCare is purpose-built for US home care agencies, IDD providers, and Medicaid waiver services — 4.8 stars from thousands of users.

EVV-compliant, HIPAA-secure, and designed to make every shift count.

EVV & MEDICAID COMPLIANCE

✓ GPS visit verification aligned with 21st Century Cures Act
✓ Medicaid, waiver, and private pay billing support
✓ Authorization tracking and claims management

FOR AGENCIES & COORDINATORS

✓ Drag-and-drop scheduling with SmartMatch
✓ Client profiles, care plans, and incident reporting
✓ QuickBooks, Xero, and billing integrations
✓ HIPAA-compliant document and data management

FOR CAREGIVERS

✓ View shifts and receive real-time notifications
✓ GPS clock-in/out — fast and EVV-compliant
✓ Access care plans and client notes before every visit
✓ Submit visit notes and expenses instantly

Trusted by home care and IDD agencies across the US. Start your free trial — no credit card required.

Ratings and reviews

It would be great if the PC version had all the functionality of the phone version. I would like to be able to access client documents and read through previous events more easily. Large documents are difficult to read on the phone. I am also not able to print, save or download documents for printing from the phone app. The app should integrate across devices. The 'edit' function creates a new note, rather than editing the original note, resulting in multiple notes for the one event.

customer service is a joke, not an easy app to use and no support available

It's okay but would be better if they can also add another location besides client home address as the default, when needing to be picked up/work with clients somewhere else. E.g. if they're in the hospital or apportionment etc. Hrs won't be clocked due to not being at their home address. We don't work for free. Also notifications when shifts have been removed there's too much incompetence in communication with what's been changed between office admin and in app

What’s new

Bug fixes and performance improvements