SolisCloud

Soliscloud,Solis,Solis Home,Solis Pro,Solis APP

About this app

SolisCloud App helps you manage PV plant:

1. View real-time data of the PV plant , and get equipment condition is controlled at anytime and anywhere.

2. View the total data of your PV plant (daily, mothly, yearly, total power gengeration,etc.).

3. Device failure can be timely informed and troubleshooting.

4. Using a close-knit dealer / installer organization type：quick and easy setting permissions, data updating and maintaining more convenient.

5.SolisCloud is your PV plant Intelligent Assistant,Related App: Solis Home, Solis Pro, Solis APP

Ratings and reviews

I have been using the app since two years. The initial set up was very un-intuitive and difficult to figure out when connecting your WiFi with the device. For about a month now I am unable to log in my account. The App says 'Net Error'. Even when I try to register a new account it says Net Error. I tried switching ISPs, too. I can't do local debugging as well. I cannot create a ticket or contact support. Really frustrating.

Since December the app has started showing 0 for the load on the grid. I cannot trust the figures I am being shown in general as they never add up. Really quite disappointing. Also, the inverter is not supported by Octopus which in the UK is quite a problem. One theory was that the api is too difficult to integrate with. With hindsight I would have chosen any of a number of alternatives (so much for working with advisers)

I really had a bad experience with this team. They won't even properly do their routine services. With 5 years one of the components(MCB) got damaged and it's been a week I'm contacting the service center. Always saying they will get back to me within 30 minutes and till now they won't even reach their '30 minutes' and as per warranty these components need to be changed free and they are asking for the component prices. Also this app is a headache,even the technician is not able to connect wifi.

What’s new

1. Optimised some functions;
2. Fixed known issues;