
Eugenia Fomicheva
The App keeps logging off on my phone silently so when I need to contact my child urgently or see his location, I can't. The watch also sends SOS alerts randomly. The other night the watch rang after 22pm while it was supposed to be off on sleeping mode!

Sanja Milojevic
Kid totaled MT46 months ago, but somehow it worked until yesterday. No phone ever would work in that state. Bought a cheaper watch, returned it and bought Movetime MT48 yesterday. The cheaper watch was great, but its app was terrible. Did a research and, at least for Serbia, TCL is IT because this app actually works. Others just - don't. This one shows precisely where my kid is, family members can also use the app, chat, voice msgs, calls, video calls... It has it all. And the new watch rocks!
tclconnecthk
March 13, 2026
Dear user, thank you for your suggestions and feedback. We will take your suggestions and user experience as an important reference to optimize future versions.

Vlada Ivkovic
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As a security bridge between a phone and a kid’s watch, it’s unacceptable for the app to randomly log out silently. My child was forced to leave the safe zone, and I didn’t receive any notification about it. Absolutely not recommendable, both the app and the watch are unreliable. UPDATE: Based on their generic reply, it’s pretty clear that they’re completely unreliable.
5 people found this review helpful
tclconnecthk
February 11, 2026
Dear user, thank you for your suggestions and feedback. We apologize for the inconvenience. To help us fix it quickly, please:
Ensure the app is not closed or restricted by the phone’s battery saver.
Confirm the watch has good network coverage.
Enable all notifications for the TCL Connect app.