
Andonis R
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I decided initially to adopt Zoho mail for all my email needs. I bought Their yearly subscription so I would have all features and decent support. However, if you are looking for an email software to rely on 100% I wouldn't adopt it as your only email client. About 1/3 of their great tools is only available for Zoho mail accounts. Their support lacks timely responses and when they do reply, it's just generic instructions you can figure out on your own. Disappointing 😞 No notifications either!
21 people found this review helpful
Zoho Corporation
2 May 2025
@Andonis, sorry to hear about the experience. Please send over your contact info to mail@zohomobile.com and we will have the scenarios that you've reported, looked into and addressed for you. We look forward to hearing from you.

A Google user
This email has been my go-to for several years now. Very reliable, but the BEST thing is the outstanding customer support! Upon every log out, you are asked if you are happy! If you indicate that you're not, there is a comment screen to explain why and literally within a few hours, you'll have an email from CS trying to make things right. Who does that??! The email is free, but they also have a complete selection of other complementary tools to run a biz. They definitely deserve your business!
72 people found this review helpful

Bill Pardi
Solid app, but really needs the ability to add external accounts like Gmail. I would love to make Zoho Mail my one and only mail app, but that's impossible without the ability to add other accounts. Seems like a big miss in a time where everyone has email coming from multiple providers. I use Zoho as my main account, but have gmail and outlook as junk mail accounts. Not super important, but I do need to keep an eye on them. It would also be nice to have a really quick way to switch between accounts. Right now it's like 3 taps, but having a pattern of one or two (see outlook and gmail apps) would be a real plus.
42 people found this review helpful
Zoho Corporation
24 March 2021
@Bill, thank you for sharing your feedback. For now, you can add external accounts via POP on the desktop site and manage them via the app. Do send over an email to mail@zohomobile.com if you need any assistance with setting it up and we will get right back to you. We look forward to hearing from you.