
Annerie du Plessis
Great variety of clothing for all budgets, and delivery can be faster than expected. Couriers collect returns quickly. Donwside: A single order can arrive in batches - quite frustrating. The return process is slow as each item must be logged separately via slow chatbot. The generic size chart is inaccurate, causing me to send back all items. No exchanges, only reorders. Well stocked, but overall not a great user experience.
24 people found this review helpful
The Foschini Group
September 1, 2025
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Tiffany Wilson
Unsustainable & laborious system. I ordered 20+ items in one order. Over 6 days, I received 1-4 SEPARATE deliveries per day, some of only 1 ITEM, min 2 plastic bags each. How is a person meant to avail themselves for 6 full days? Then returning bad quality and wrong items because of their lack of system, you have to log a ticket manually on their website and hunt SKU's in your emails - you can't return through the app, and you have to go in store to exchange, which defeats the point. I'm done.
19 people found this review helpful

Asnath Maringa
the app is very user friendly and fast to place the order,the only challenge is the stores that we collect our parcel, they delay us when we are going to collect..it sometimes takes about 10 minutes waiting in the store for you to get your items,or maybe that is how it should be.