ezManage - Delivery

ezCater

About this app

The ezManage - Delivery app is designed to help streamline, manage, and track deliveries that are fulfilled in-house by restaurants in the ezCater network.

Once a driver is assigned to a delivery they will be able to access important customer and delivery details right from the ezManage - Delivery app. When the order is ready for delivery, the driver will begin tracking which will help provide visibility into the status of the order and reduce the number of manual communications between the restaurant, the customer, and the ezCater support team. Upon arrival, the driver will be able to contact the customer through a masked phone number to ensure privacy for all parties. The ezManage - Delivery app also provides the ability for a driver to upload a photo and leave feedback about the delivery which will help resolve any issues post fulfillment.

Ratings and reviews

This app crashes all the time. Especially when you try to add a picture for the delivery. It will continue tracking you even though you've marked it as delivered.

Dont bother if u have an Android. It can't even verify my phone#. The link refuses to open the App, yet it will on my iPhone. EZCater seems to prefer Apple. Their EZManage App is not even available on Android. FACT: 58% of phones are Apple & 42% Android. EZCater braintrust: "Lets design an App that'll make it easy for our restaurant owners to manage their EZCater orders. But for IOS devices only" It doesn't take a rocket scientist to see that 100% is better than 58%.

After installing the app to become a driver I was sent a link but after I clicked on the link it states webpage couldn't be found. The second option was given in case I ran into a problem and the response was I'm not a driver. Not sure how you go about signing up to do gigs for this app. Will continue to search further

What's new

Various feature updates and bug fixes.