Tandem t:slim® mobile app

Tandem Diabetes Care, Inc.

About this app

The Tandem t:slim mobile app, the companion app for your pump.

- Deliver a bolus from your smartphone*

- Serves as a discreet, secondary display for the pump†

- View pump data and receive push notifications directly on your smartphone‡

- Wirelessly upload pump therapy data to cloud†

Note: Units of measure on app may differ from those pictured above. Mobile app units of measure will match the paired t:slim X2 insulin pump.

ALWAYS READ THE LABEL AND FOLLOW THE DIRECTIONS FOR USE.

If the language set on your smartphone is supported by the mobile app, then the mobile app will display in that language. If the language set on your smartphone is not supported by the mobile app, then the mobile app will display in English.

*Requires a t:slim X2 insulin pump from Tandem Diabetes Care and a compatible smartphone. Additional restrictions apply. Refer to the user guide for t:slim X2 insulin pump for a list of warnings and precautions.

†The information on the Tandem t:slim mobile app display may not be identical to the current status of your pump. Wireless uploads from the Tandem t:slim mobile app to the cloud-based Tandem Source platform require a compatible phone and an internet or wireless data connection. Uploads to the Tandem Source platform do not take place in real time and should not be relied upon by healthcare providers, pump users, or caregivers for remote patient monitoring. Standard carrier data rates may apply. ‡You cannot dismiss alerts and alarms from the app and must do so on the pump itself, but once an alert or alarm has been dismissed on the pump it will also disappear from the mobile app.

Ratings and reviews

This app is still horrible. If I could give it 0 stars I would. Loses connection more often than I can keep track of at this point. They can't keep it updated to work with the latest android updates. The Bluetooth for the pump itself is horrible, I have the pump and my cgm of the same side of my body and its constantly losing connection. You shouldn't offer something if you can't maintain or at least have it work more often. Unfortunately I just got a new pump, so im stuck with this for 5 years

I update my review about once a year, and this is still not a great app. If I move more than 5 feet from my phone, it loses Bluetooth connection and I can no longer bolus from my phone, nor see any readings at all. Turning the Bluetooth off and on again usually fixes this, so that's better than having to manually reconfigure the connection each time, but it's still enough of an issue to be frustrating as it is daily. The Dexcom app has no issue whatsoever with auto-reconnecting when in range.

The disconnects are still happening almost every time I return to the app. Are any app updates coming to fix this? ----- Since I've updated to Android 16, I am now experiencing constant disconnects from my pump. It's very easily fixed by turning Bluetooth off and right back on, but it shouldn't happen. This never happened for me until the OS update. Note that I do not talk on the phone for support. You should provide tech support via email as that's the only way I will communicate.

What’s new

• Introducing multi-language support

• Overall app performance updates