Hotels.com: Travel Booking

Hotels.com LP

About this app

Find and book your perfect somewhere with the Hotels.com app.

GET REWARDED THROUGH OUR APP

-Access Member Prices* of 10% or more on over 100,000 hotels worldwide.
- Join One Key™, our travel program that unlocks a world of instant benefits and perks.
- Earn OneKeyCash™** and use this whenever you want and instantly save on your next trip on Hotels.com, Expedia and Vrbo when you book eligible hotel stays, flights, vacation rentals, car rentals, and more.
- One Key Silver, Gold and Platinum members can enjoy extra perks at select VIP Access properties.


FIND THE ONE THAT’S JUST RIGHT FOR YOU

- Choose from over 500,000 properties worldwide.
- Whether you’re planning a short hotel stay, last minute weekend getaway, long vacation, business trip, or anything in between, we have a property for every kind of travel.
- Enjoy the flexibility of free cancellation on most hotels***.
- Compare hotel prices, ratings and amenities side-by-side using our comparison tool.
- Use Trip Planner to organize your travel plans in one place. Save your favorite hotels, vacation rentals, resorts and more, and share these with friends and family.
- See the hotel or vacation rental location on a map and read verified guest reviews.

FAST, EASY, & SECURE BOOKING ON OUR APP

- It only takes a few taps to book your hotel.
- Pay now or later on most hotels.
- Save your payment details to book future trips even faster.
- Last minute hotel booking.

OUR APP IS YOUR PERFECT TRAVEL COMPANION

- Save your confirmation and access your hotel or vacation rental booking details anytime – even offline.
- Easily manage your hotel or vacation rental booking on the go.
- Contact us or the hotel or vacation rental owner directly from the app.
- Opt-in for push notifications and we’ll send you updates about your hotel stay.

*Member Prices are available on select hotels to logged in members and app users. The discount will be applied to the price of selected hotels (excluding applicable taxes and other fees). Subject to terms and conditions, see site for details.
**OneKeyCash™ is not redeemable for cash and can only be used on Expedia, Hotels.com and Vrbo.
***Free cancellation on most hotels. Some hotels require you to cancel at least 24-48 hours before check-in. See property pages on our app for details.

This app uses tracking technology. As disclosed in our Privacy Statement, we and our partners may collect personal information and other data. By using our app, you accept our Privacy Statement and Terms of Service.

The Hotels.com app uses information for analytics, personalization, and advertising. By downloading our hotel app, you agree to our privacy and cookies policies https://hotels.com/customer_care/privacy.html.

Ratings and reviews

App was great until I realized that it keeps resetting my booking dates to the week from today. I put in tonight date Nov 4 to book a stay for one night, picked hotel and room and was about to hit confirm button. Hotel was 6 minutes away so I decided to check the area first. In front of the hotel I pushed confirm and the app reserved the room I chose but for the night of November 12 instead of tonight.

It's great when it works. On my device it constantly generates "something went wrong on our end" errors, won't let me sign in, claims I'm offline, etc, etc. Nothing I've found to fix it has worked. (Clearing the cache, clearing the data, reinstalling) Thank goodness you can still use the website on Mobile. Otherwise, I don't think you could be confident that you can get your reservation information when you need it.

Absolutely horrible experience with my recent booking. I booked under a discounted member rate. Two weeks later, my itinerary showed I would be billed at the non-discounted rate $28/night higher. Customer service said they can't help because all they can verify is current & past non-discounted pricing, not the discounted rate that change daily on their site. This is bait & switch pricing. But lesson learned, screenshot your discounted price when you book, so they'll be forced to honor pricing.

What's new

We continue to update our app to help you find your perfect somewhere.