Nucleus Smart

Cochlear Limited

About this app

With the Cochlear™ Nucleus® Smart App you can control your Nucleus 7 Sound Processor directly from your compatible mobile device for a personalised hearing experience.

With the Nucleus Smart App, you can:
- Change programs on your Nucleus 7 Sound Processor and activate Cochlear True Wireless™ streaming
- Activate audio streaming on compatible Android devices (see Compatibility section below)
- Adjust the volume, treble/bass and sensitivity settings (if enabled by your healthcare professional) on your Nucleus 7 Sound Processor
- Adjust the volume of your Cochlear True Wireless™ devices
- Locate your lost Nucleus 7 Sound Processor
- View Nucleus 7 Sound Processor status and battery level
- Track time in spent in speech and number of coil offs

Note: To access the complete functionality of the Nucleus Smart App you will need a Cochlear Account, or you can try the app in Demo Mode.
To use the Nucleus Smart App, you first need to pair your Nucleus 7 Sound Processor with a compatible mobile device. See in-app instructions or visit our support page www.nucleussmartapp.com/android/pair.

Compatibility: To use the Nucleus Smart App for Android, your device will need to run Android 8 or later and support Bluetooth 4.0 and later. Audio streaming is only available on Android devices where the device manufacturer has enabled Audio Streaming for Hearing Aids (ASHA) technology. For a list of verified devices or to learn more about devices that support audio streaming visit https://www.cochlear.com/compatibility.

Note: Continued use of GPS running in the background can dramatically decrease battery life. The Nucleus Smart App only uses your GPS when it detects your Nucleus 7 Sound Processor has been lost or turned off, and does not constantly track your location.
Android, Google Play and the Google Play logo are trademarks of Google LLC.

Ratings and reviews

Nice. You updated and it made it way, way worse. Now instead of annoying on/off audio noises, it randomly shuts off audio to one side or the other of my bilateral BTEs, and I have to turn off the app, disconnect Bluetooth, and cycle power to the BTE to get anything back to normal.... Don't you guys have any electrical or software engineers on staff who are implanted? I'm a 6 degreed deaf engineer.... PLEASE LET ME HELP YOU!!!

I have problems with trying to connect through the app by turning on and off my processor and restarting my phone which sometimes works but not all the time so it is frustrating. The Bluetooth is excellent, the app just needs to have a better connection for the users since it keeps saying the hearing device can't be connected and even in range doesn't work.

Very poor Android support, the app was originally only available for iOS. Not sure what made the company decide to not support 80% of the phone market, but the Android version is still poorly implemented. If it connects at all, it's awkward to do so. Often disconnects and forces the user to start from scratch, it takes between 3 and 10 attempts to reconnect the devices.

What’s new

We update the app regularly so we can make it better for you. Get the latest version for all of the available features and improvements.

Changes in this release:
* Fixes and improvements for stability and connectivity

If you like using the app, please give us a quick rating and review. We love to hear your feedback.
Thanks for using Nucleus Smart.