Fever: Local Events & Tickets

Fever Labs

About this app

Fever helps you discover what to do in your city, where to go and what to visit. Find exclusive events, secret places, and trendy pop-ups where you can enjoy new experiences. Our app recognizes your tastes and suggests the best personalised leisure offers.

Main benefits and features:

- Personalized recommendations based on your interests.
- Search or filter by topic and you will see nearby experiences and upcoming events.
- Save your favorite plans, pay safely in two clicks and get your mobile tickets.
- 24/7 support via chat, phone or email.

Use the application to book and reserve tickets at the best price for all types of events.

- Food places: restaurants, brunch, gourmet, dining, coffees and food drink fests
- Theater, comedy, circus cabaret
- Local gigs, concerts and festivals
- Nightlife, DJ and yacht parties
- Movie showtimes
- Sport activities
- Fashion, wellness and spas
- Culture tours, group activities and games

Discover for more at https://feverup.com/en
24/7 support via chat, phone or email at [e-mail]

Ratings and reviews

The app gliched and I ended up being notified that the purchase was made for tickets I was considering/browsing at the time, as I got fever's email about a 20% discount available. I contacted the customer service straight away. The response was that the purchase is final ( not refundable or transferable), no discount cant be applied, no changes can be made but they did add that I am free to keep complaining. Poor customer service.

Went to apply a discount code ("voucher") and it accepted the code but each time I clicked on it, it would just expand the details rather than actually applying it to my order even though it had verified the code. Tried everything. When checking out, it sure enough didn't apply and I paid full price. Immediately afterwards, I contacted customer support in live chat and they told me there was nothing they could do and to try updating the app when making future orders. Poor service.

Have had a disappointing customer service experience with Fever. I booked an event that had a timed entry but was not aware. Reached out to Fever support and got a response timely (hence not 1 star) but the agent had to "escalate" the request. Basically came back to me and said the T&C's stand and wouldn't do anything. Good customer service would've been to see that there was still availability to arrive later in the day and allowed us to shift times if the price of the ticket was the same.