Nucleus Smart

3.9
2.27K reviews
100K+
Downloads
Content rating
PEGI 3
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About this app

With the Cochlear™ Nucleus® Smart App you can control your Nucleus 7 Sound Processor directly from your compatible mobile device for a personalised hearing experience.

With the Nucleus Smart App, you can:
- Change programs on your Nucleus 7 Sound Processor and activate Cochlear True Wireless™ streaming
- Activate audio streaming on compatible Android devices (see Compatibility section below)
- Adjust the volume, treble/bass and sensitivity settings (if enabled by your healthcare professional) on your Nucleus 7 Sound Processor
- Adjust the volume of your Cochlear True Wireless™ devices
- Locate your lost Nucleus 7 Sound Processor
- View Nucleus 7 Sound Processor status and battery level
- Track time in spent in speech and number of coil offs

Note: To access the complete functionality of the Nucleus Smart App you will need a Cochlear Account, or you can try the app in Demo Mode.
To use the Nucleus Smart App, you first need to pair your Nucleus 7 Sound Processor with a compatible mobile device. See in-app instructions or visit our support page www.nucleussmartapp.com/android/pair.

Compatibility: To use the Nucleus Smart App for Android, your device will need to run Android 8 or later and support Bluetooth 4.0 and later. Audio streaming is only available on Android devices where the device manufacturer has enabled Audio Streaming for Hearing Aids (ASHA) technology. For a list of verified devices or to learn more about devices that support audio streaming visit https://www.cochlear.com/compatibility.

Note: Continued use of GPS running in the background can dramatically decrease battery life. The Nucleus Smart App only uses your GPS when it detects your Nucleus 7 Sound Processor has been lost or turned off, and does not constantly track your location.
Android, Google Play and the Google Play logo are trademarks of Google LLC.
Updated on
Nov 4, 2025

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
No data shared with third parties
Learn more about how developers declare sharing
This app may collect these data types
Location, Personal info and 5 others
Data is encrypted in transit
You can request that data be deleted

Ratings and reviews

3.9
2.19K reviews
Dan Connell
December 6, 2024
Nice. You updated and it made it way, way worse. Now instead of annoying on/off audio noises, it randomly shuts off audio to one side or the other of my bilateral BTEs, and I have to turn off the app, disconnect Bluetooth, and cycle power to the BTE to get anything back to normal.... Don't you guys have any electrical or software engineers on staff who are implanted? I'm a 6 degreed deaf engineer.... PLEASE LET ME HELP YOU!!!
29 people found this review helpful
Did you find this helpful?
Cochlear Limited
December 6, 2024
Hi Dan Connell, so we can help, please visit www.cochlear.com/customer-service for your local Cochlear Customer Service team contact details. The team will be happy to help you. – Cochlear Customer Service
Nigel SHERIFF
December 15, 2025
This nucleus app is absolutely one problem after another, always disconnecting and says can't detect my processor. And further more was updated a couple of weeks ago and it's even worse but unfortunately I have to put up with it when I have a nucleus cochlear. I'd like to add my nucleus cochlear itself is great, edit a few weeks after my review yet another app update and now my hearing aid doesn't connect to the this app anymore, cochlear no problems!
1 person found this review helpful
Did you find this helpful?
Cochlear Limited
December 15, 2025
Hi Nigel SHERIFF, so we can help, please visit www.cochlear.com/customer-service for your local Cochlear Customer Service team contact details. The team will be happy to help you. – Cochlear Customer Service
Lorna Wilks
December 10, 2025
Do not install this latest update if you are bimodal. Installing the update meant while the app remembered my N8, it wouldn't connect to my hearing aid. Tried restarting the app, my phone, no joy. Thought I would re setup my hearing aid but that's not working either. Wish I hadn't updated....
1 person found this review helpful
Did you find this helpful?
Cochlear Limited
December 10, 2025
Hi Lorna Wilks, sorry you’re having trouble – we would be happy to help! Please visit www.cochlear.com/customer-service for your local Cochlear Customer Service team contact details. The team will be happy to help you. Thank you for taking the time to reach out to us and we hope to be able to resolve this issue. – Cochlear Customer Service

What’s new

We update the app regularly so we can make it better for you. Get the latest version for all of the available features and improvements.

Changes in this release:
* Fixes and improvements for stability and connectivity

If you like using the app, please give us a quick rating and review. We love to hear your feedback.
Thanks for using Nucleus Smart.

App support

About the developer
COCHLEAR LIMITED
customerservice@cochlear.com
1 University Ave Macquarie University NSW 2109 Australia
+61 2 9428 6555

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