Crédit Mutuel Banque en ligne

Euro Information

About this app

CREDIT MUTUEL APP: ACCOUNT MANAGEMENT, BUDGET & INSURANCE

Access your customer account from the Crédit Mutuel app.
Our online banking app allows you to carry out your banking transactions and manage your money securely in your current accounts and savings, loan, insurance or stock market accounts…

Download the Crédit Mutuel app to check the balance of bank or savings accounts; make a mobile payment (Google pay, Paylib, Lyfpay); manage your budget; invest in the stock market; access insurance contracts... or take out a banking product (car loan, Visa Mastercard, retirement insurance, property loan, mutual insurance, young teenager account, car license financing).

Features detailed below:

MY SECURE ONLINE BANK

BUDGET MANAGEMENT
- Easy reading of your income and categorization of your expenses
- Free graphic tools to manage your money well

ACCOUNT & SAVINGS
- Access to your account statements, RIB & IBAN
- Bank account balance and savings account
- Management of Visa or Mastercard bank card limits
- Activate or oppose your credit cards

ONLINE SECURITY & MOBILE CONFIRMATION
- Secure online purchase, transfer, payment thanks to mobile confirmation (confidential validation code from your phone)
- Internet purchase via a virtual bank card number (Payweb card)
- Mobile payment options lyfPay and Paylib

FREE TRANSFER
- Secure money transfer between your accounts or to a registered beneficiary
- Added new beneficiaries
- International bank transfer

CONNECT ORIGIN YOUNG ACCOUNT
- Track your teen's bank account and card in real time
- Fund your youth account by instant transfer
- Functionality management (internet payment, withdrawal, operation abroad)
- Temporarily block your youth card


SAVE OR INVEST: INSURANCE, CREDIT & STOCK MARKET

View all your documents, contracts and certificates on your mobile application.

INVESTMENT & FINANCE
- Trading with direct stock market access to CAC40, Euronext, stocks and ETF values
- Consultation of your portfolio, opening of a securities account to invest in the stock market and invest your money
- Sending an order to buy or sell a stock on the stock market…

AUTO & HOME INSURANCE
- Amicable e-report to be completed via the Crédit Mutuel app, sent directly to your insurer.
- Monitoring of car or home losses
- Quote simulation and subscription of savings products, real estate loans, consumer loans, motorcycle loans, life insurance, retirement insurance, car insurance, professional insurance, home insurance, provident insurance, etc.

HEALTH & MUTUAL INSURANCE
- Sending your supporting documents to the Crédit Mutuel app
- Monitoring of healthcare reimbursement
- Simulation of reimbursements for certain medical procedures
- Access to Integral services, Advance Health Card, etc.

CREDIT & LOAN
Need to finance a purchase, a car, work, studies or an unforeseen event? The Crédit Mutuel bank supports you and offers you car loans, property loans or other forms of loans. Discover our best rates according to your projects.

COMMUNICATE WELL WITH MY CREDIT MUTUEL BANK

ADVISOR CONTACT & DISTRIBUTOR LOCATION
- “I am traveling” option to notify your bank of a stay abroad
- Exchange confidential documents via Secure Messaging
- Geolocate agencies and money distributors

USEFUL NUMBERS
- Free directory via the app: card cancellation, free bank card assistance, accounts by telephone, car insurance, home insurance, health assistance, mobile application assistance, NJR Mobile Crédit Mutuel Mobile customer service, etc.

In the event of a technical or functional problem, our contacts:
Email: [e-mail] (describe the problem, specify “Android app”)
Telephone: [phone] (Non-premium rate call)

*Crédit Mutuel, a cooperative bank, belongs to its eight million customer-members.

Ratings and reviews

It's a good app. However, it would be even better to have the option to change languages, e.g., English, German, etc. Very important!

I dont see a Language change option which is available on most of banking application. For a person other than French,it is almost unusable for any reason. Also the color scheme could have been better, blue screen with white texts are almost not clear at all on normal light conditions, something like white/black or white/blue etc would have given better visibility.

The app is terrible. I had so many problems with it, failure to introduce the code, not showing when the money had been taken from the account, nor showing if the money had been reimbursed. Once I tried to order food online and payed with the card and I ended up having my order block because even though the payment had been confirmed from the app, they did not send the money... Terrible

What's new

Merci d'utiliser l'application Crédit Mutuel, suite à vos retours, nous avons apporté diverses corrections et améliorations liées à la stabilité de l’application.
Nous faisons régulièrement évoluer l'application, n'hésitez pas à nous faire part de vos retours et nous les prendrons en compte dans les prochaines versions. Nous espérons que les futurs changements répondront à vos attentes et que vous profitez pleinement de votre application !