Housekeeping Services - Wecasa

Wecasa

About this app

☆ 📱 Download Wecasa home services app and book a professional home services expert, in seconds.

🗓️ At-home cleaning and well-being services available 7 days a week, from 7am to 10pm. We are all over London, Manchester Birmingham, Bristol, Coventry, Crawley, Farnborough, Leeds, Luton, Preston, Slough...

🧽 💅 Choose from over 4 home services: from a massage to a housework delivered by experts in housekeeping, as well as waxing, manicure, wellness, beauty treatments and new hair, hairdressing, wellness…

ABOUT WECASA:
▷ OnInLondon: It was one of the best I’ve ever had. I felt like a new woman! A fresh approach to at-home, on-demand treatment services. Try it today, you won’t regret a single second.
▷ LondonOnTheInside: Wecasa is now making waves in London thanks to its range of treatments and services. With a wide variety of treatments and services (ironing too!) and all at a fair price too – it doesn’t get more convenient than that.

ADVANTAGES OF THE WECASA APP
✓ No. 1 in wellness and cleaning at home services app near you in London, Manchester and Birmingham (hair, hairdressing, beauty, waxing, massage, manicure, housework, cleaner, ironing)
✓ A team of over 10 000 professionals
✓ Possibility to book within the hour the same day with our professionals
✓ Free cancellation up to 6 hours before the appointment
✓ 100% secure bank debit the day after the appointment
✓ Easy, user friendly at-home services app for housekeeping, cleaner and wellness services

WECASA CLEANING SERVICES, MASSAGE, HAIR, AND BEAUTY:
🧹DOMESTIC HOUSEKEEPER CLEANING SERVICE AND IRONING: trust our home cleaners and discover all our housework and ironing services, one-off or regular cleaning, a tailor-made schedule with no commitment and no registration fees! Book cleaner for your housekeeping quickly through our home services app. Trustworthy cleaning service. New: deep cleaning and end of tenancy cleaning services are now available!
💇 AT-HOME HAIRDRESSER: you need a new haircut Women's haircut, men's haircut, children's haircut, blow-dry, barber, hair colouring, roots colouring, balayage, ombré hair, treatments, evening and wedding hairstyling, with our qualified hairstylists!
💅 AT-HOME BEAUTICIAN: discover all our well-being services near you: waxing in all areas (Brazilian or Hollywood bikini wax, leg wax, underarm wax, eyebrow wax), manicure, nail polish, pedicure, eye beauty (eyelash or eyebrow tinting, eyelash extensions)
💆 AT-HOME MASSAGE: need to book massage at home services near you? Relaxing massage, Californian massage, deep tissue, pregnancy massage, Ayurvedic massage, Thai massage, foot reflexology, all for your well-being.

THE STRENGTH OF WECASA NETWORK OF PROFESSIONALS:
✓ Our hairdressers, beauticians and massage therapists are all NVQ level qualified for all treatments. Our home cleaners are all interviewed and vetted for their experience and professionalism in housekeeping.
✓ Wecasa tests the know-how of each professional in the network, checking their references and experience before validating their profile.
✓ Wecasa customers then rate the partner professionals after each service, which ensures high quality services.

HOW THE WECASA APP WORKS:
Once the app is downloaded, you can book your housework or hair and beauty appointments with ease.
✅ Book your at-home service (cleaning, ironing, haircut, manicure, waxing, massage, wellness, hairdressing).
🏡 Enter your address.
📅 Pick the appointment time slot(s) of your choice.
💳 All you have to do is enter your credit card, which will only be charged once the service has been completed!
⛱️No stress on the d-day: Wecasa expert will bring the necessary equipment to your home. In case of doubt, you can contact them via the app and chat with them.

CONTACT
Have a question? Write to [e-mail] and real humans will answer you!
Book your at-home services, we will take care of you!

Ratings and reviews

Cleaners keep cancelling the same day, and when you click on support or the chat function, the app freezes. You can also schedule to be called back for support, but most likely, there will be no available sessions for that either. I set up regular cleaning in February, and this has happened every single time. With 5 different cleaners.

The app allows you to make bookings for cleaning, and other services. If the service isn't good or is good, you can provide feedback on the app. But there is no feedback loop I noticed, where wecasa looks at a unsatisfied customer and provides a solution or work around. So it's just a booking app for certain services. I don't see the concept of customer care.

I have modified the length of the sessions, wecasa confirmed it was all ok, and the cleaner confirmed he had received the change, but I'm still being overcharged. Tried to contact them again, impossible to communicate with humans, no option to follow up, and all help pages appear in French

What's new

Wecasa is getting a makeover, discover the new logo of your favourite at-home services app.