TikTok Shop Seller Center
Contains ads
4.5star
251K reviews
10M+
Downloads
PEGI 3
info
About this app
Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region and age The developer provided this information and may update it over time.
No data shared with third parties
Learn more about how developers declare sharing
This app may collect these data types
Personal info, App info and performance and Device or other IDs
Data is encrypted in transit
You can request that data be deleted
Ratings and reviews
4.5
248K reviews
Ugh
- Flag inappropriate
- Show review history
5 February 2024
If I could give it no stars, I would. Dreadful, dreadful, dreadful. Application approved and verified but then keeps asking again and again. As you can't have more than one using the same details, I cannot proceed any further as it just keeps saying maximum account limit reached!! I try to log into the seller center app and it just goes straight to verification again! For God's sake Tik tok, pull your finger out and GET ALL THESE ISSUES FIXED!! On top of that, they now have my passport details!!
23 people found this review helpful
TikTok Pte. Ltd.
8 February 2024
Hi, We are sorry for the inconvenience. Can you provide details of the problem/question by attaching a screenshot of the page or screen recording to e-commerce@tiktok.com with the subject "Seller App" so that our team can assist you further? Thank You!
Jonathan K
- Flag inappropriate
10 August 2024
Support is non-existent here. have had issues for months with my shop score. it never gets resolved. I should have a 5.0, but tiktok just creates no existing data to give you a score. have had multiple tickets opened over this never gets resolved. why is my fulfillment 4.6 if I have 0% late and 0% cancelation. Now I have a package where the label was created, and it's stuck in awaiting shipment. they told me just to wait but now it's marked late because of their system. many more issues also
9 people found this review helpful
TikTok Pte. Ltd.
14 August 2024
Dear Jonathan
We apologize for any inconvenience this has caused. To assist further on your concerns, please tell us your concern in detail via the seller ticket in the seller center https://seller-us-accounts.tiktok.com/account/login .
We will check on the issue and get back to you as soon as possible.
Thank you!
TikTok Shop Seller Service Team
Nurul Hannah Abdul Halim
- Flag inappropriate
9 August 2024
It's hassle and not friendly user. Should be more like Shopee where everything is in 1 system, not seperate like this. The requirement to update your product listing is bothersome too, sometimes ypu don't even know why they rejected your listing although you are selling legit products. Please study how Shopee works and improve on your system.
8 people found this review helpful
TikTok Pte. Ltd.
15 August 2024
Hi, we truly apologize for the inconvenience might cause to you. To assist further on your concerns, please feel free to reach out to us through Seller Center https://seller-us-accounts.tiktok.com/account/login. We will check on the issue and get back to you as soon as possible. Thank you! - TikTok Shop Seller Service Team
What's new
We're frequently updating the app in order to give you the best experience. Turn on auto updates to ensure you have the latest version.
This update includes:
- Conveniently access the referral program to invite new sellers to TikTok Shop
This update includes:
- Conveniently access the referral program to invite new sellers to TikTok Shop
