4.2
29L reviews
5Cr+
Downloads
Content rating
PEGI 3
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About this app

Save and transfer money on the Branch wallet and pay your bills instantly

Personal loans range from Ksh 500 to Ksh 300,000

Tenure: 62days to 1 year. Interest rates range from 2%-18% depending on the risk profile of the customer.

Example: Borrow Ksh 10,000 at APR of 196% (per annum) with tenure of 62 days
Interest = Ksh. 10000* 196%/ 365 *62 = Ksh. 3260

Total amount disbursed will be Ksh 10000
Total amount to repay will be Ksh 13260 (Ksh 10000 + Ksh 3260)
Two monthly payments of Ksh 6630
Some customers may be charged a late fee.

Branch is now more than just a mobile loan app.Now you can save money, make transfers from Branch wallet, pay your bills and get instant mobile loans from the Branch App.

Personal loan rates and fees

Loan Amounts: Ksh 500 to Ksh 100,000
APR/Interest rate: 20%-211% (Monthly interest: 2% to 18%)
Processing fee: None
Onboarding fee: None

Terms: Depending on your loan amount for which you are eligible, you have the option to choose repayment terms of up to 1 year. Every loan amount we offer has the option to repay in a minimum of 62 days.

BRANCH IS NOW BRANCH MICROFINANCE BANK

The Branch MFB app lets you apply for personal loans on the go.
* No paperwork, collateral or office visits needed
* Easy access 24/7
* Quick and easy sign up
* Use your money the way you want to -- for home or business
* Lower fees, and flexible payment terms as you repay

What is Branch MFB:
👉 Get instant loans -- no paperwork, collateral
👉 Make money transfers from Branch to MPESA and MPESA to Branch
👉 Pay bills without extra charges
👉 Save money on branch wallet and earn 15% interest (Kenya's highest rate)
👉 Withdraw your savings anytime

Save money: Branch MFB offers the best savings rates in the country and offers
👉 15% ROI per annum
👉 Weekly interest payment
👉 Option to withdraw your savings anytime or keep it for a fixed period

Got Questions? We provide world-class support for your financial needs, 24 hours a day. Message us within the app and receive an answer in minutes!

Branch personal finance app provides the following type of personal loans
- Medical Loans/Emergency Loans
- Home Renovation Loans
- Education Loans
- Travel Loans
- Wedding Loans
- Student Loans

SAFE AND SECURE LOANS

Branch app makes getting a personal loan simple by using the data on your phone including your SMS history to verify your identity and create a credit score. We encrypt the data you choose to share with us to protect your privacy. We take your privacy very seriously and promise to never s

FEATURED IN
https://kenyanwallstreet.com/branch-international-gets-nod-to-acquire-84-89-stake-in-century-microfinance-bank/

Financial Times - TechCrunch - Forbes - Bloomberg TV - Huffington Post - Wall Street Journal - CNBC Africa - K24 - KTN - KBC - Business Daily - Daily Nation - The Standard

CONTACT US

We're always excited to hear from you! If you have any feedback, questions, or concerns, please e-mail us at Kenya@branch.co or find us on Facebook!

Follow us on Twitter: twitter.com/branch_co
Visit our website: branch.co.ke
For more information on Wallet and Bill Payments, see https://branch.co.ke/faq

Our Office Address
10th Floor, Reliable Towers,
Mogotio Road, Off Chiromo Lane,
Westlands, Nairobi.
Updated on
16 Oct 2025

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region and age. The developer provided this information and may update it over time.
This app may share these data types with third parties
Personal info, Files and docs and App info and performance
This app may collect these data types
Location, Personal info and 9 others
Data is encrypted in transit
You can request that data be deleted

Ratings and reviews

4.2
28.8L reviews
Presh Albert
20 October 2025
It so annoying, I think I made a mistake to have use this app, The customer service is very poor, issues can't be resolved as fast as possible, Branch why do you even start a business when you are not ready to be effective, this will save as evidence that have contacted you guys multiple times but to no avail 😞😞😞
9 people found this review helpful
Roselyn Nagi
5 October 2025
I paid my full loan, yet the Branch app still showed it as unpaid. Then my limit dropped to ₹1500, and now it says I’m not eligible for any loan. This is the second time earlier they blocked me for 170 days, and now again for 14 days.Their customer service is useless, only sending automated replies with no real help. I always pay on time, but they keep reducing my limit for no reason. Very frustrating and disappointing experience. Not a trustworthy app at all.
116 people found this review helpful
Branch International Financial Services Limited
6 October 2025
We regret the unpleasant experience you had with us. There are various factors that the system looks at when assessing your eligibility each time you apply for a loan. Also if your repayment is not updated then please write us through the Branch in-app chat or send us an email to india@branch.co and we will help.-JF
Ochube Daniel
16 October 2025
I don't criticize people's business often, but they have the worst customer service ever, I added money into the account, all of the sudden I can't withdraw/transfer my money, it's showing "problem verifing identity" account I have been using since, I reported the issue to their customer service both via the app and email, I have been waiting for response for the pass 9hrs up-till now I'm yet to receive a response from them, if it was an emergency now I wouldn't be able to access my own money
59 people found this review helpful

What's new

Better than your bank - we've totally redesigned our app to help you manage your finances on the go. Update now to see our sleek new design and get access to new products and features.

If you like the new update, share the love by leaving a 5-star review and inviting your friends. Have feedback? Let us know by messaging Customer Care in the app.