Mashreq UAE - Digital Banking

Mashreq

About this app

Secure and convenient digital banking with Mashreq UAE – Smarter banking in your pocket!

Experience the UAE’s top-rated banking app, trusted across the nation. From seamless everyday banking to exclusive lifestyle perks and intelligent savings, discover a world of powerful financial tools at your fingertips with the award-winning, globally recognised mobile banking app.

Open your account instantly
Open your Mashreq Account in minutes - no paperwork, no waiting. Just a few taps and you're ready to bank.

Get more value with NEO PLUS
• Transfer salary of AED 10,000+ or maintain balance of at least AED 50,000 to become eligible for exclusive NEO PLUS Benefits
• NEO PLUS Saver Account: Get market-leading rates on savings — 6.25% p.a. if you transfer salary to Mashreq NEO Account OR 5% p.a. if you maintain AED 50,000+ in NEO PLUS Saver Account – Shariah compliant Islamic product available as well
• Fee-free everyday banking: Enjoy free ATM withdrawals worldwide, local & international money transfers, and cheque books


Exclusive benefits with Mashreq NEO
• Earn up to AED 5,000 bonus when you transfer your salary, refer friends and transact with Mashreq NEO or Mashreq Al Islami.
• Instant digital bank account opening: Open a Mashreq NEO Account or Mashreq Al Islami Account in minutes. No paperwork is required.
• Exclusive shopping and dining offers: Enjoy fantastic discounts at your favourite outlets.
• International money transfers: Send money to any country effortlessly.

Start investing from just USD 1
• Explore digital wealth options — US Stocks, Thematic Investments, Mutual Funds, and more:
• Real-time tracking
• Earn interest/profit on deposits
• Buy Mashreq Millionaire Certificates in-app

All-in-one banking dashboard
• Apply for credit cards, loans, or finance in minutes
• Manage card controls, limits, PIN and spending preferences
• Request cheque books, manage e-statements and update details easily
• Add cards to Apple Pay, Google Pay & Samsung Wallet

Effortless transfers & payments
• Make local and international transfers with just a few taps
• Transfer funds using mobile number and email ID via Aani instant payments
• Pay your utility bills and recharge your mobile credit effortlessly
• Cardless cash option to withdraw cash from Mashreq ATMs

Dedicated customer support
Find answers fast with 24/7 Customer Care, helpful videos, and our always-on Mashreq Virtual Assistant.

Services Hub
• All your essentials. One smart space.
• Access over 40 services - from cardless cash withdrawals and e-statements to letter requests and more - all within one convenient location. 

T&Cs apply

Ratings and reviews

Worst experience I’ve ever had with a bank The card is supposed to be delivered tomorrow, yet I ALREADY RECEIVED an OTP MESSAGE BEFORE EVEN RECEIVING THE CARD, which is very concerning. Trying to reach customer service was frustrating due to automated responses. When I did, they advised me to replace the card, but then said they are currently facing a system issue and cannot process a replacement at the moment. I was told someone would contact me within 3 days to issue a new card

It's a very useless application. It's always very slow. It hangs frequently. A bank representative told me that their mobile application has a chat with us option. But there's no such option. The only option is "call with us," which is so expensive that even a short call can drain your phone balance.

i am using mashreq from very long time, every once in a while card gets declined, but amount gets deducted from your account. and you need to fill up form. which i never did, and never got my money back. honestly it's so frustrating

What’s new

Bug fixes and minor enhancements.