Mashreq UAE - Digital Banking

4.7
98.4K reviews
1M+
Downloads
Content rating
Everyone
Screenshot image
Screenshot image
Screenshot image
Screenshot image
Screenshot image
Screenshot image
Screenshot image
Screenshot image

About this app

Secure and convenient digital banking with Mashreq UAE – Smarter banking in your pocket!

Experience the UAE’s top-rated banking app, trusted across the nation. From seamless everyday banking to exclusive lifestyle perks and intelligent savings, discover a world of powerful financial tools at your fingertips with the award-winning, globally recognised mobile banking app.

Open your account instantly
Open your Mashreq Account in minutes - no paperwork, no waiting. Just a few taps and you're ready to bank.

Get more value with NEO PLUS
• Transfer salary of AED 10,000+ or maintain balance of at least AED 50,000 to become eligible for exclusive NEO PLUS Benefits
• NEO PLUS Saver Account: Get market-leading rates on savings — 6.25% p.a. if you transfer salary to Mashreq NEO Account OR 5% p.a. if you maintain AED 50,000+ in NEO PLUS Saver Account – Shariah compliant Islamic product available as well
• Fee-free everyday banking: Enjoy free ATM withdrawals worldwide, local & international money transfers, and cheque books
• Savings when you book a Home Loan: Get 100% cashback on property evaluation fee

Exclusive benefits with Mashreq NEO
• Earn up to AED 5,000 bonus when you transfer your salary, refer friends and transact with Mashreq NEO or Mashreq Al Islami.
• Instant digital bank account opening: Open a Mashreq NEO Account or Mashreq Al Islami Account in minutes. No paperwork is required.
• Exclusive shopping and dining offers: Enjoy fantastic discounts at your favourite outlets.
• International money transfers: Send money to any country effortlessly.

Start investing from just USD 1
• Explore digital wealth options — US Stocks, Thematic Investments, Mutual Funds, and more:
• Real-time tracking
• Earn interest/profit on deposits
• Buy Mashreq Millionaire Certificates in-app

All-in-one banking dashboard
• Apply for credit cards, loans, or finance in minutes
• Manage card controls, limits, PIN and spending preferences
• Request cheque books, manage e-statements and update details easily
• Add cards to Apple Pay, Google Pay & Samsung Wallet

Effortless transfers & payments
• Make local and international transfers with just a few taps
• Transfer funds using mobile number and email ID via Aani instant payments
• Pay your utility bills and recharge your mobile credit effortlessly
• Cardless cash option to withdraw cash from Mashreq ATMs

Dedicated customer support
Find answers fast with 24/7 Customer Care, helpful videos, and our always-on Mashreq Virtual Assistant.

Services Hub
• All your essentials. One smart space.
• Access over 40 services - from cardless cash withdrawals and e-statements to letter requests and more - all within one convenient location. 

T&Cs apply

Why Mashreq UAE Mobile Banking App?

Discover the smarter way to bank.  Whether you're saving, spending, investing or travelling, Mashreq UAE Mobile Banking App empowers you to do it all - securely and effortlessly.

Don't miss out! Download Mashreq UAE App today and take control of your financial journey.

Mashreq Group HQ Building
Plot No 3450782
Umniyati Street (off Al Asayel Street)
Burj Khalifa Community
Dubai, UAE
Updated on
Dec 15, 2025

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
This app may share these data types with third parties
Health and fitness, App info and performance, and Device or other IDs
This app may collect these data types
Personal info, Financial info and 6 others
Data is encrypted in transit
You can request that data be deleted

Ratings and reviews

4.7
97.7K reviews
Shakeel Ahmed
December 23, 2025
I tried multiple times to open an account throug app.Each time I successfully uploaded documents & completed OTP verification,but at the final step I always receive the same message “Sorry!We can’t offer you an account at this time.” no explanation, no guidance,no support to understand what went wrong.Repeating the same process many times is frustrating & wastes customers’ time If Mashreq is not offering accounts to certain profiles/nationalities this should be communicated clearly
Did you find this helpful?
Mashreq
December 23, 2025
Hi Shakeel, We’re sorry to learn about your experience and appreciate you bringing this to our attention. Please write to us at smfeedback@mashreq.com with reference number M000021, and our team will review the matter and assist you accordingly.
Abduldayan Ahmed
December 13, 2025
Problems upon problems. I was excited at first as it was my first bank account but my excitement did not last long. after a year they charged mu unjustly claiming I had spent money that didn't deduct from my card. Therefore, I had to pay them a sum of around 300 which is not only silly but impossible. considering I was out of the country around the time this happened. their customer service is also non existent as well, making sure that I could never speak to a single person to solve this issue.
7 people found this review helpful
Did you find this helpful?
Mashreq
December 13, 2025
Dear Abduldayan, We apologize for the inconvenience caused. For further assistance, please connect with our 24/7 Support team via the Mashreq App’s Chatbot. Alternatively, you may reach out through our Mashreq Online Contact Us page under Mobile and Online Banking: https://www.mashreq.com/en/uae/customer-care/complaints/. Regards, Mashreq
Rana Fahim
December 15, 2025
Worst experience ever had. Explanation. as I'm trying to re Activate my account of mashreq Neo and I have recently got a new card too but it has been 3 weeks I'm trying to communicate with customers care service person every day they say's will fix it soon will call you to assist but nothing happened. can you imagine 3 weeks trying of activating your account and still not activated.its so frustrating. your
4 people found this review helpful
Did you find this helpful?
Mashreq
December 11, 2025
Hi Rana, we understand the difficulty you’re facing. To ensure your concerns are addressed promptly, we request you to elaborate on your concern and contact us via direct message on our official social media channels below. https://www.facebook.com/Mashreqbank/ https://www.instagram.com/mashreq/ Regards, Mashreq

What’s new

Bug fixes and minor enhancements.