Mani
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Useless af. Never works. I tap on "order cylinder" and it says "we apologise for the inconvenience blah blah" this is happening from past few years time to time. This app needs a lot of improvement. I didn't ask see any changes for more than 3 years. EDIT1: Cleared app data. Still has the same issue. EDIT2: Uninstalled and installed again. Still don't work.
14 people found this review helpful
Indian Oil Corporation Ltd
July 8, 2024
Please clear the data and cache for your app by going to your phone settings. This should resolve your issue. In case you are still facing the problem, please contact us at mobility@indianoil.in with your contact details and relevant screenshots.
Shekhar Chakraborty
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User of the app for the last 7-8 years. Found very useful. Recently I faced problem with delivery of cylinder. As I have to cancel the booking, the reasons mentioned seems to be insufficient. It should include "delay in delivery" or "delay more than 5 days". Also after every delivery, there should be a feedback mechanism starting from using the app, booking, delivery, behavior of delivery man, etc
338 people found this review helpful
Indian Oil Corporation Ltd
May 6, 2024
Hi, we regret the inconvenience caused. Please send us your concern to mobility@indianoil.in. We will get back to you at the earliest.
Narmada
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Booking history no longer available. After the latest update, there is no option to track cylinder bookings. Also there is huge delay in delivery (atleast 10+ days). We recieve delivered message after 2-3 days of booking but cylinder gets delivered only after 10 days. There is no option in homepage or anywhere in app to track the booking or delivery. I don't know why this feature was removed or if only I have the issue. (I have checked everything, reinstalled app, my phone is also up to date)
574 people found this review helpful
Indian Oil Corporation Ltd
February 1, 2024
Hi, we regret the inconvenience caused. Please send us your concern to mobility@indianoil.in. We will get back to you at the earliest.