Hotels.com: Book Hotel Deals

1.06M reviews
Content rating
Rated for 3+
50M+
Downloads
Content rating
Rated for 3+
Users Interact, Digital Purchases
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About this app

Hotels.com® is a hotel booking app for finding and reserving hotels worldwide—from city-center rooms and beach resorts to budget motels and luxury stays. Search, compare, and reserve your stay in a few taps, then earn rewards on every booking.

FIND THE RIGHT ROOM, ANYWHERE
Browse hundreds of thousands of hotels worldwide and find the right room for your trip. Filter by price, location, guest rating, and amenities to compare places side by side and pick the one that fits. Whether you want a place tonight, a weekend getaway, or an extended trip, we help you find it fast.

BOOK WORK TRIPS FASTER
Set your business travel preferences once and we'll save them, so every search shows stays that fit your work trip. Manage work and leisure travel in one app.

EARN REWARDS WITH ONE KEY™
Join One Key for free and earn rewards* on eligible bookings, then use them like cash toward a future stay. Members also unlock perks on select stays, so you save more every time you reserve. Silver, Gold and Platinum members can enjoy extra perks at select VIP Access properties.

SAVE UP TO 20% INSTANTLY
Members save up to 20% instantly on select hotels with member discounts** you won't find anywhere else. From cheap rooms and budget stays to 5-star and luxury stays, there's a member deal for every kind of trip.

LAST-MINUTE & FLEXIBLE BOOKING
Need a room tonight? Find last-minute deals and reserve for tonight, this weekend, or months ahead. Many properties offer free cancellation***, so you can reserve with confidence and change or cancel your reservation right in the app.

TRACK PRICES ON THE PLACES YOU WANT
Set price alerts on rooms you're watching and get notified when prices drop, so you can lock in the right rate.

EVERYTHING YOU NEED TO RESERVE A STAY
- Search and compare hotels, resorts, motels, and rooms worldwide
- Filter by price, guest rating, location, and amenities
- Save your business travel preferences for faster work trip booking
- Earn rewards on eligible bookings and use them like cash
- Unlock instant member discounts on select hotels
- Find last-minute deals and reserve a room for tonight
- Reserve now and pay later at many places, with free cancellation
- Manage, change, or cancel your reservation in the app
- Compare hotel prices, ratings and amenities side-by-side
- Use Trip Planner to organize your travel plans in one place. Save your favorite hotels, resorts and more, and share these with friends and family
- See the hotel location on a map and read verified guest reviews
- Save your confirmation and access your booking details anytime–even offline
- Contact us or the hotel directly from the app

FIND YOUR KIND OF STAY
Whatever the trip calls for, find it here: resorts and all-inclusive resorts, boutique hotels, bed and breakfasts, city hotels, budget motels, and luxury stays.

WHY TRAVELERS CHOOSE HOTELS.COM
- Hundreds of thousands of places worldwide, from budget rooms to luxury stays
- Join One Key free to unlock rewards, perks, and instant discounts
- Instant member discounts and mobile deals on every trip
- Last-minute deals and easy, flexible booking

Download Hotels.com to find and reserve your next room. Browse hotels worldwide, save instantly with member discounts, and earn rewards on every stay.

IMPORTANT INFORMATION
*Rewards are not redeemable for cash and can only be used on eligible bookings.
**Member discounts are available on select hotels to logged-in members and app users. Savings vary by membership tier; up to 20% requires Gold or Platinum status. The discount will be applied to the price of select hotels (excluding applicable taxes and other fees). Subject to terms and conditions, see site for details.
***Free cancellation on most hotels; some hotels require you to cancel 24–48 hours before check-in. See property pages on our app for details.
The Hotels.com app uses information for analytics, personalization, and advertising.
Book hotels worldwide & earn rewards on every stay. Save with member deals.
Updated on
Sep 21, 2026
Events & offers

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
  • This app may share these data types with third parties
    Messages, App activity, and Device or other IDs
  • This app may collect these data types
    Location, Personal info and 9 others
  • Data is encrypted in transit
  • You can request that data be deleted

Ratings and reviews

1.03M reviews
Lise Hartwick
August 10, 2025
In dropping my rating by another star. This app and company just keep getting worse and worse. I need to contact our upcoming hotel, but the feature to contact the hotel through the app hasn't been working for the last week. There also seems to be no way to get help from a human anymore, there is just an AI bot that can't do anything beyond cancel a booking. I'm in an awful hotel, so bad that I've had to leave in the middle of night, and I can't get any assistance with a refund.
98 people found this review helpful
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Hotels.com LP
August 10, 2025
Hi, we’re so sorry you’ve had this frustrating experience. We would like to understand more and see if there’s anything we can do, but unfortunately, we can’t direct message on this platform. Can you reach out to our direct support channels at service.hotels.com, so we can investigate for you?
Alexandru Pisarenco
August 27, 2026
the app simply doesn't work. can't log in, can't view reservations, keep getting the "oops, try later" message for 3 weeks now. tried uninstalling and reinstalling, nothing works. can't get to my booking using this app. horrible experience. edit: the website was dead, that's why the app wasn't working. still, happened 2 times in a row right before I urgently needed to access my booking information. you have to work on your availability - this is unacceptable.
1 person found this review helpful
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Hotels.com LP
August 27, 2026
Hi, we’re sorry you experienced this log-in issue – thanks for letting us know. We’re looking into this and appreciate your feedback.
ICTimmy
September 15, 2026
I like the app. I have gotten good rates and recommendations with app. It is my go to for the last few years. Either USA, or overseas, always a good place to start and finish. No Airbnd. You get a nice hotel room. It is $20 more a night, but I get all the amenities of a hotel. No dragging my luggage around a city I dont know, or having to find keys in a drop box. I get airport transfers, a nice restaurant and bar, and people who will help me. I have always been happy with them.
2 people found this review helpful
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Hotels.com LP
September 16, 2026
It’s wonderful to hear that the app has been your reliable choice for booking hotels. We're glad you've been enjoying the great rates and recommendations, making your travels smoother and more comfortable. Your positive experience means a lot to us, and we appreciate you sharing it!

What’s new

We continue to update our app to help you find your perfect somewhere.