Qatar Airways

Qatar Airways

About this app

Award-winning journeys, at your fingertips.

Book flights, check in, manage bookings and take full control of your journey with the Qatar Airways mobile app.

Book flights

With a tap of a finger, find and book flights to more than 160 destinations around the world. Use our timetable function to find the most convenient flight options for your journey. Our app enables you to book one-way, return or multi-city trips, and book Award tickets with Qatar Airways using your Avios.

Booking flights through the mobile app also gives you the added advantage of a simplified booking process, allowing you to enter your travel details simply by pointing your phone camera at your passport.

Various payment options

When booking through the mobile app, you can take advantage of a range of payment options available worldwide and specifically in your country. If you are undecided about your reservation, you can use our app to hold your booking along with the guaranteed fare for up to 72 hours, in exchange of a minimum fee.

Complement your journey

Enhance your journey with an array of additional services. Through the app, you can purchase excess baggage as well as book lounge access, meet and greet services, hotel stay, and car rental. If you are a resident of certain countries, you will also have the option to purchase travel insurance during booking or by managing your pre-existing booking through our mobile app.

My trips

Manage your booking conveniently using the Qatar Airways mobile app by adding it to “My Trips”. Once added, the app will help you keep track of every step throughout your journey, sending you flight notifications about check-in, boarding, baggage collection and upgrade offers.

“My Trips” also allows you to conveniently manage your booking, change your seat and meal preferences, modify your flight details, purchase excess baggage and much more.

Check in

Check in through the mobile app simply by pointing your mobile camera at your passport details page. Choose your seat, view/save your boarding pass and use the fast-bag-drop counters at the airport to check in your bags.

Flight status notifications

Through the mobile app, you can request arrival and departure information on all Qatar Airways flights and receive updated information on the status of your flight directly on your smartphone via a push message.

Offers

Check our special fares and find great deals to that destination you've always wanted to visit through the mobile app. You will always find the same fare available on the website at the time of search (and sometimes, you may even discounted fares when booking on mobile during certain promotions).

Track bag

In cases of delayed or mishandled baggage, you can ensure your baggage’s safe and timely delivery upon your arrival to your destination, through tracking its journey using the mobile app.

Privilege Club

Through the mobile app, Privilege Club members can easily:
- Access their dashboard and view account details, latest activities, upcoming trips and more.
- Use My Calculator to check Avios and Qpoints that can be earned on flights, as well as Avios required for Award redemption with Qatar Airways and partner airlines.
- Stay up to date with the latest offers from Privilege Club and register for them.
- Communicate with the Privilege Club member service center easy processing of requests.
- Claim missing Avios on past flights.
- Generate statements for any given period of time.
- Update profile and communication preferences for emails and SMS from Qatar Airways.

Other features

Additionally, the Qatar Airways mobile app also allows you to:
- Access the airport map for Hamad International Airport for easy navigation during your journey
- View the contact details of Qatar Airways offices worldwide
- Find the visa and passport requirements for your journey to your desired destination

Ratings and reviews

Great airline, I've been a loyal customer for years but this app is one of the most HORRIBLE APPS I've ever used. It's so so slow and unresponsive. It always logs me out and I've lost years of my life to pass the 2FA. I have to repeat each process at least twice - checking in, changing seats, it's so frustrating horrible horrible experience. You need to fix this - bin the fancy animations and invest in something simple that actually works.

Disappointed. Whenever I opened the app it instructed me to sign in and that it will automatically retrieve my airplane tickets and other data from my profile. But each time I entered my credentials, I was supposed to receive a code in my email and/or cell phone number, but there was a message saying "something went wrong, try again later". I had this app for almost a month but it never worked so I had to uninstall it.

This is horrible. I can't login. There's an error almost everytime it tries to send me the OTP. The one or two times I did actually login, it froze at the pop-up that asked to send notifications. I have been trying this for months. I have flown a few flights on Qatar already and I have credit for none of them because I can't get any of their tech to work (even the website has issues). I even tried customer service who told me the best answer was to not use the app at all. It was quite helpful

What's new

We’re continuously making updates to enhance your app experience. Here’s what you can expect:
• A newly-designed benefits hub. Easily access your Privilege Club tier benefits right from your dashboard. With a simple tap, you can find your exclusive perks, and even get a sneak peek at what’s available on the next tier.
We love hearing what you think about our mobile app. Simply send us an email to [e-mail]