Volkswagen

4.3
57.5K reviews
1M+
Downloads
Content rating
PEGI 3
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About this app

The Volkswagen app is the digital companion for your Volkswagen. It allows you to use mobile online services, irrespective of which model you drive with which drive type and whether you have a VW Connect, We Connect or Car-Net contract.

With the Volkswagen app, for instance, as the primary user, you can view your Volkswagen vehicle’s current range, pre-set your preferred temperature, find filling stations and charging stations and much more!

Here are just a few of the wide range of services available:

• Vehicle status: Check whether the vehicle is locked and the lights are switched off
• Send your destination to your vehicle with ease before you travel
• View the last parking position
• Store your preferred authorised workshop or contact Volkswagen AG directly
• Vehicle Health Report
• View the remaining range and current charge level even when you're not in the vehicle

Find out for yourself! The scope of functions may vary in particular according to vehicle configuration, contract (VW Connect, VW Connect Plus, We Connect or We Connect Plus), software version and market. Certain functions may become available for your vehicle at a later date where applicable.

You can find more information on connectivity on the Volkswagen website in the Connectivity section.

We Charge:
• Availability of charging stations in real time and further details (operator, charging capacity, etc.)
• Manage charging plans and charging cards and view charging history
• Connect and control the charger at home

You can find more information on We Charge on the Volkswagen website in the We Charge section.

The Volkswagen app is the former We Connect ID. app and also incorporates the functions of the We Connect app.

Download the Volkswagen app and updates free of charge using the button. If you do not perform available updates, you may not be able to access the full range of functions in their entirety.

You can give us feedback from the Volkswagen app. We welcome praise, suggestions and constructive criticism. Please also let us know if the technology is playing up or there are any other issues.

To use the mobile online services, you need a Volkswagen ID user account and to log in to the Volkswagen app with your username and password. In addition, a separate contract (VW Connect, VW Connect Plus, We Connect or We Connect Plus) on the use of mobile online services must be concluded with Volkswagen AG online at www.myvolkswagen.net or via the Volkswagen app. More information is available at connect.volkswagen.com and your Volkswagen dealership.

ID.3 Pro: Electricity consumption in kWh/100 km: combined 16.5-15.2; CO2 emissions in g/km: combined 0. Consumption and emissions data is only available for the vehicle according to the WLTP, and not according to the NEDC. Information on consumption and CO₂ emissions with ranges depending on the selected equipment of the vehicle.

In practice, the actual electrical range varies depending on factors including driving style, speed, use of convenience/auxiliary equipment, outside temperature, number of passengers/additional load, topography and the battery's age and wear process.
Updated on
23 May 2024

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region and age The developer provided this information and may update it over time.
No data shared with third parties
Learn more about how developers declare sharing
This app may collect these data types
Location, Personal info and 4 others
Data is encrypted in transit
You can request that data be deleted

Ratings and reviews

4.3
56.1K reviews
Ernst Bosch
06 January 2024
App looks nice and is easy to use. I find it not very user friendly to ask for an ID for using certain features. There must be a safe way to get these without sharing my passport with my car manufacturer. If you don't want to share your id the message for this should not be kept on the main screen. Hth Update: Synchronizing now works well and was also able to delete the car from the app. Thank you for fixing this, added a star.
3 people found this review helpful
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Volkswagen AG
19 October 2023
Dear Ernst Bosch, thank you for your feedback. We really appreciate your time and suggestions. We have forwarded your review to our developers. If you need assistance or have any question send us an e-mail at connect-support@volkswagen.de. Best regards, your Volkswagen team.
Dorus Frieling
15 March 2021
The available functionality works alright. Have had a freeze ones within 2 weeks of using the app. More disturbing is that the units are UK types (miles instead of km) as my OS is set to English. I live in the Netherlands but set my phone OS to English as all my devices use the English version. Would be nice to have the option to be able to set the units in the app itself. Expecting more features in the near future as the car (ID.4) is completely software driven.
2 people found this review helpful
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Volkswagen AG
15 March 2021
Dear Dorus Frieling, thank you for your valuable feedback. We will take into account all suggestions for future updates. We also apologize for the issues you are experiencing and we would like to assist you. Please send us an e-mail at we-support@volkswagen.de . Kind regards, your We Connect ID. team
Daniel Davies
28 January 2021
Doesn't show the car's battery charge correctly even though it says checked a few seconds ago. Only 2 widgets and no option to have a driver profile so I have to turn off lane assist every time I get in the car. The app needs a lot of work, I hope it improves quickly. UPDATE - 3 months after my initial review nothing is fixed, battery level indicator can't be trusted, displays range in miles with no way to change it. Removed 1 star. Really not worth installing as it provides no functionality.
4 people found this review helpful
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Volkswagen AG
21 June 2021
Dear Daniel Davies, thank you for your feedback. We regret to hear you are encountering issues with the app. We well know the problems described and are still working on a solution. We will probably be able to solve everything in the next update. Thanks for you patience : we hope to see you very soon on the app. Regards, your We Connect ID Team!

What's new

Additional features for all vehicle models:

– Satellite view option for map view