My Renault

49K reviews
Content rating
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About this app

My Renault, your mobile customer portal

Designed for you, imagined to ease your daily driving experience, wherever and whenever you want.
What are My Renault advantages?
-Add your Renault vehicle to your virtual garage 
-Keep informed of all the key moments of your Renaults maintenance schedule and find your maintenance history 
-Prepare your trips by creating a route within the app
-Enjoy benefits and personalised offers for your vehicle 
-Get advice: contact our Customer Relations team directly from the app
-Looking to book an appointment with your dealer? It takes just a few clicks
-Roadside Assistance at the touch of a button

Download the app today and register your Renault vehicle thanks to its serial number (VIN) or registration number, and we will take care of your request.

Pamper your Renault vehicle from your app and discover the whole range, from personal to city cars, including hatchbacks, EV and SUV vehicles :
Twingo, Clio, Captur, Kangoo, Kadjar, Megane Hatchm Megane Sport Tourer, Scenic, Grand Scenic, Koleos, ZOE
Updated on
Feb 20, 2024

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
This app may share these data types with third parties
Location, Personal info and 3 others
This app may collect these data types
Personal info and Device or other IDs
Data is encrypted in transit
You can request that data be deleted

Ratings and reviews

48.5K reviews
Jacky Crow
February 28, 2024
I have had this app for 2 years and it worked fine. Could send destination to my Captur and find car. Just changed to a brand new Arkana and can't send destination any more, and location of vehicle is unreliable at best. At least I can still see when service is due, etc. Very unhappy 😭 Have updated to 4* from 3* 2 weeks after getting the car the connection has finally woken up and seems to be working properly again.
5 people found this review helpful
March 1, 2024
Thanks for the updated review, Jacky! My Renault Team.
Radu Lungeanu
February 27, 2024
There is really a single useful function in this app and that is parking location. The maintenance tab needs itself some maintenance because it hasn't been working for the last 2-3 months. There is a lot more room for improvment since you can't do anything to the vehicle from the app, like at least closing the windows.
2 people found this review helpful
March 1, 2024
We appreciate your review and we're sorry if the App is not working as expected. So that we can investigate your concerns further, please contact your Customer Services team for assistance. Thanks. My Renault Team.
Joe Antonio Juhant
March 29, 2024
It would be an excellent app and remote tool for user if just would work all the time , but it does not, connectivity is not reliable. Many functions cam be set remotely , follow charging status ect. perfect , but as I said, if you could rely on to work every time you open the app
April 4, 2024
Thanks for your review and we’re sorry you’re not happy with the features. We have noted your feedback and will look to make further improvements. My Renault Team.